
NYE Ford
Oneida, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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I'm not sure if it is nye or Ford Motor Company that continues to say nothing is wrong with my truck when at the beginning I had no issues with transmission until roughly 2,000 miles then continue to te continues to say nothing is wrong with my truck when at the beginning I had no issues with transmission until roughly 2,000 miles then continue to tell me nothing was wrong then they change the transmission had no issues for a short period of time then continued to have transmission issues with slamming into gear or out of gear return truck tonight approximately a week ago they said they could not find anything but ran diagnostic it stopped for a short period of time now continues to slam into gear downshifting again no matter what review I leave or telling Ford Motor Company or not that there is an issue I continue to get pushed off very good way to keep a customer to me I should be compensated for this like pay for half of my extended warranty so I have something to use to have this truck fixed every few months More
This is the 3rd vehicle I’ve purchased from the Nye Auto Group. My prior experiences were very good, but this time was the best yet - Ross Barton was an absolute gentleman and pleasure to do business with. Group. My prior experiences were very good, but this time was the best yet - Ross Barton was an absolute gentleman and pleasure to do business with. The straightforward approach and low pressure atmosphere made me feel very relaxed and welcome. Ross was extremely patient with me when explaining the touch screen and other gadgets pertaining to my new vehicle. More
Keri was very helpful and courteous in handling my situation. Oil change and tire rotation took longer than expected, but seems like it was situational. situation. Oil change and tire rotation took longer than expected, but seems like it was situational. More
Keri, Michelle, and Klayrissa are always a pleasure to work with! Very communicative and helpful. work with! Very communicative and helpful. More
Excellent service very quick and done in a timely manner. She always has a smile on her face and always glad to see you excellent customer service She always has a smile on her face and always glad to see you excellent customer service More
Ross is a friendly and knowledgeable guy. Low pressure, I enjoyed the whole process at Nye Ford. Low pressure, I enjoyed the whole process at Nye Ford. More
It was a horrible experiance. They worked on my truck for recalls. They had to replace the wire harness for the tailgate opening on its own. After they were done i started getting They worked on my truck for recalls. They had to replace the wire harness for the tailgate opening on its own. After they were done i started getting check park aid faults on my display. Never happened prior to this. They wanted to charge me $1200 to repair it. They said the module was bad. I told them I wasn’t paying for that. They then said i had to pay $300 for the tech to troubleshoot it. I also refused to pay that. I would say that when they changed the harness they shorted something to make the module go bad. It does it intermitantly. It may not even be bad it may be a short. I was disgusted. I will most likely never go there again. Ford should look into this type of issue. i think i am also going to call Ford Headquarters and let them know. More
It was the best service and experience I’ve ever had with a car dealership. I definitely recommend them to others. a car dealership. I definitely recommend them to others. More