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Wilber Duck Chevrolet - Service Center

Oneida, NY

4.7
98 Reviews

98 Reviews of Wilber Duck Chevrolet - Service Center

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April 01, 2024

Great service at Nye Chevrolet. I had a problem with my battery dying - they identified the problem in a couple days (another dealership had it for weeks without finding the proble More

by cdrur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Dillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arthur Farley, Brandon Carpenter
Apr 04, 2024 -

NYE Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 01, 2024

Nye Chevy is an excellent respectful dealer to work with. I would recommend them to any customer. More

by offd430
Recommend Dealer
Yes
Employees Worked With
Arthur Farley
Apr 04, 2024 -

NYE Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 28, 2024

I had a great experience with the service department. Brandon was personable and helpful. And I enjoyed a nice cup of coffee while I waited More

by PMINTEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
Mar 28, 2024 -

NYE Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 25, 2024

Always receive great service at NYE Chevy. They provide appointments that are convenient and service is fast and complete. More

by seabury47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Farley, Zach Relyea
Mar 26, 2024 -

NYE Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 24, 2024

Casey in the service department was great. He was always Informative as to updates on the warranty work. Work was done in a timely fashion. More

by SPENCERNOYES86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Mar 26, 2024 -

NYE Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 22, 2024

The service was great my daughter just taking her truck down there and had it serviced. I saw that front end alignments were on sale. That was the reason I had to work done at nye chevy More

by howardmontanye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
Mar 26, 2024 -

NYE Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 19, 2024

The service dept. is THE BEST AROUND. Brandon and Art do a fantastic job every time!!! More

by CWALLACE4442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Salay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Decarlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Dillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Rafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Minor, Arthur Farley, Brandon Carpenter
Mar 19, 2024 -

NYE Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 13, 2024

Excellent customer service. The service advisor was very personable, friendly and knowledgeable. The service was done on time like promised. More

by Carol Holtham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
Mar 14, 2024 -

NYE Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 09, 2024

Both sales and service were efficient and customer focused. Felt like a valued and respected customer. Thank you. More

by JPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Rafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

NYE Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 08, 2024

Everyone was helpful and instructive. I felt very taken car of. Will be visiting NYE again More

by fedup28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Salay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Decarlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Rafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Carpenter
Mar 13, 2024 -

NYE Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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