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Wilber Duck Chevrolet - Service Center

Oneida, NY

4.7
98 Reviews

98 Reviews of Wilber Duck Chevrolet - Service Center

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May 31, 2024

Everyone was very nice and professional. The service was quick and the dept was very clean and pleasant. More

by denlong2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
May 28, 2024

I stopped in for an oil change and tire rotation without an appointment, Brandon got me in and out pretty quickly. Overall was a pleasant experience. More

by twatson5768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
May 29, 2024 -

NYE Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 21, 2024

I always have a good experience with Nye Chevrolet. My vehicle was serviced and done ahead of schedule. Brandon is super! More

by metr33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Oherien, cashier, Arthur Farley, Brandon Carpenter
May 22, 2024 -

NYE Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 19, 2024

They were Efficient, courteous, and very informative, really nice employees.i would refer this place to others. More

by millernadine13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Customer service clerk, forgot his name but remembered his quality. Thx guys., Arthur Farley, Brandon Carpenter, Dylan Davis
May 22, 2024 -

NYE Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 18, 2024

Polite friendly service. I did not get the feeling that I was being taken advantage of this time. They seem to be going through service managers. The person that I dealt w More

by jdugan95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
May 22, 2024 -

NYE Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 15, 2024

Best experienced to date Brandon the service representative was very accommodating and the job was completed in Adequate time .. More

by napper1492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
May 16, 2024 -

NYE Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 12, 2024

Service, tech, and person that I talk to Casey did a fabulous job. The vehicle had to go back several times but it wasn't because of their knowledge it was because the computer wasn't showing a faulty m More

by RTOUSAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
May 14, 2024 -

NYE Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 04, 2024

Very polite and reviewed my concerns I had with the vehicle. Properly diagnosed it and had it back to me in a timely manner. Will be returning! More

by jzcarson58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Salay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Minor, Brandon Carpenter
May 07, 2024 -

NYE Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 02, 2024

Easy appointment and great service. Very nice and professional.comfortable waiting area. Great overall experience. Just a bit pricy, but everything is. More

by denlong2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
May 02, 2024 -

NYE Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 29, 2024

Nye’s customer service was outstanding. I showed them my problem. They understood it. They quickly diagnosed the problem and made a smart recommendation but ultimately left the decision up More

by dennis929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Another young man in service was also excellent, Arthur Farley
Apr 30, 2024 -

NYE Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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