Back

Wilber Duck Chevrolet - Service Center

Oneida, NY

4.7
98 Reviews

98 Reviews of Wilber Duck Chevrolet - Service Center

Sort by
October 03, 2024

new service manager contacted me - a year after I bough my truck - I hadn't used the free oil change as I did it myself priot to leaving the state on a trip, he said it was still valid - they changed the o More

by bdam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Ludemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

NYE Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 30, 2024

Got me right in though I was more than 30 minutes early. The duration of the service was quick. More

by abbottallan1331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Rafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

NYE Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 22, 2024

Great service manager made sure everything was taken care of and can’t ask for much more than that! More

by COUNTRYWIDE217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Ludemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

NYE Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 09, 2024

Brought my truck in for a oil change and tire rotation and they said my brakes were good in the front but starting to get worn down in the rear, then later called me to say that the back brakes are actual More

by COUNTRYWIDE217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam service department manager
Sep 11, 2024 -

NYE Chevrolet responded

"COUNTRYWIDE217" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 06, 2024

NYS inspection, Easy to get in, appt. . was not needed, Inspection done in timely manner. More

by LARRYPATRICK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
Sep 11, 2024 -

NYE Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 01, 2024

Fast and friendly service is great . Staff is totatlly awesome. Pleasant close proximity and good communication. More

by vicky.scribner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Salay
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shoemaker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Carpenter
Sep 11, 2024 -

NYE Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 01, 2024

Very quick service and knowledgeable service mgr and technicians. Rest assured I will be back for addt’l service when needed…thks guys More

by PAPANATE527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Carpenter
Sep 11, 2024 -

NYE Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 31, 2024

Greeted by Adam very nice explained everything to me. Everyone is so polite and very helpful. Very happy with the service! More

by nursecindylou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Brandon Carpenter
Sep 11, 2024 -

NYE Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 30, 2024

The Service Advisor Chris was very friendly and answered all of our questions. Very happy with the service! More

by BARBARAJO88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
Sep 11, 2024 -

NYE Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 26, 2024

Horrible service lied to me told me I had broken parts and nothing was actually wrong More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Shoemaker
1.0
This rating includes all reviews, with more weight given to recent reviews.
2
...