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NYE Buick GMC - Service Center

Oneida, NY

4.4
140 Reviews

140 Reviews of NYE Buick GMC - Service Center

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May 23, 2024

Went in for engine light and parking brake light ! Picked it up and they said nothing was wrong with truck ! Pulled out of parking lot and engine light immediately came back on , which I immediately t More

by hughes.james61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Lupinski
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

NYE Buick GMC responded

James. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

May 23, 2024

I’ve had great experiences at NYE. Very friendly and helpful staff! Will definitely be back More

by sjautocare14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amaj and the service department
May 24, 2024 -

NYE Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 21, 2024

The service department is the easiest to work with and are very professional. I highly recommend them. More

by joebb3106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lupinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

NYE Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 19, 2024

In all of my dealings with NYE GMC, I could not be more pleased. Everyone I have dealt with has been very attentive, helpful and professional. It has always been a pleasure to do business with them. More

by KJWOODS0207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
May 22, 2024 -

NYE Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 16, 2024

I was stranded and this dealership went above and beyond to get and my family back on the road. I can not thank everyone in the service department enough. If I lived here I would service every vehicle here More

by ahawkins2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah, Rett. 10/10
May 16, 2024 -

NYE Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 10, 2024

The entire service team was very accommodating. They looked over my vehicle and made me feel safe in regards to the concerns I needed addressed. I will definitely be bringing my vehicle here for More

by lbrown22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Fred, Dan
May 14, 2024 -

NYE Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 06, 2024

Chris was very helpful, available and responsive. Great experience. I will certainly use NYE GMC in the future. More

by COSTELLOPATRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service
May 07, 2024 -

NYE Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 05, 2024

Sara in the service department was very pleasant, courteous, very professional, very helpful and getting my overdue inspection done. More

by GRAMBO33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lupinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah,
May 07, 2024 -

NYE Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 04, 2024

Friendly, great service and comfortable waiting area. Service was quick and complete. I enjoyed the experience. More

by DMUNGER18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 07, 2024 -

NYE Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 30, 2024

They listened to my complaints. I heard a rubbing noise when I left and came back and Fred rode around parking lot to listen but sound disappeared. I came back two days later wi More

by kmlpiersma
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred and Chris
Apr 30, 2024 -

NYE Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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