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NYE Buick GMC - Service Center

Oneida, NY

4.5
83 Reviews

83 Reviews of NYE Buick GMC - Service Center

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February 26, 2024

Dishonest…dishonest dishonest dishonest dishonest dishonest dishonest dishonest dishonest dishonest dishonest dishonest dishonest dishonest dishonest More

by ljrstec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
February 25, 2024

Sara was great person. She got me and out. Superb person. Recommend her, she’s a great person. More

by GRAMBO33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah in service. 5 star person , Spencer Marcellus
February 25, 2024

Professional, quick service. Pricey but what isn’t? Fred, Sarah and Casey were very helpful in coordinating the repairs for my truck. More

by KDESTEFANIS
Recommend Dealer
Yes
Employees Worked With
Fred Firshing
February 24, 2024

1. The invoice did not reflect the correct hourly rate. The invoice was 159.00 an hour but the actual amount was 199.00, very strange. 2. Three weeks and still on going, trying to get an hourly break down More

by wirelessdevelopment
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2024

Service was quick and pleasant. No appointment was needed. Was very grateful that they fit me in. More

by wjanken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
February 22, 2024

Courteous and professional and reliable Work that was needed was completed in a timely fashion and Sara was great to work with. More

by SDRAGULSKI
Recommend Dealer
Yes
Employees Worked With
Sara
Feb 23, 2024 -

NYE Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 17, 2024

Casey did a great job setting up my service, and The service dept got me out in a timely fashion. More

by tvondell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 20, 2024 -

NYE Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 10, 2024

First time dealing with them. Was awesome. Tried getting my truck into another dealership where I bought the truck, and they told me they couldn’t look at it for a couple days. N More

by LAIRDM25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Feb 13, 2024 -

NYE Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 10, 2024

Went in to make an appt. for a later date. Sarah got me in right away and service was timely. More

by LAURIE.BENEDICT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Feb 13, 2024 -

NYE Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 10, 2024

The GMC dealership has a great staff and awesome mechanics , I would advise others of this dealership More

by BOSUMMERS69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and mechanic
Feb 13, 2024 -

NYE Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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