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NYE Buick GMC - Service Center

Oneida, NY

4.5
89 Reviews

89 Reviews of NYE Buick GMC - Service Center

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May 16, 2024

I was stranded and this dealership went above and beyond to get and my family back on the road. I can not thank everyone in the service department enough. If I lived here I would service every vehicle here More

by ahawkins2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah, Rett. 10/10
May 16, 2024 -

NYE Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 12, 2024

Sara in the maintenance department was great, she got me in, explained everything that needed. Super person. More

by GRAMBO33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah in the service department
May 14, 2024 -

NYE Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 10, 2024

The entire service team was very accommodating. They looked over my vehicle and made me feel safe in regards to the concerns I needed addressed. I will definitely be bringing my vehicle here for More

by lbrown22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Fred, Dan
May 14, 2024 -

NYE Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 06, 2024

Chris was very helpful, available and responsive. Great experience. I will certainly use NYE GMC in the future. More

by COSTELLOPATRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service
May 07, 2024 -

NYE Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 05, 2024

Sara in the service department was very pleasant, courteous, very professional, very helpful and getting my overdue inspection done. More

by GRAMBO33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lupinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah,
May 07, 2024 -

NYE Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 04, 2024

Friendly, great service and comfortable waiting area. Service was quick and complete. I enjoyed the experience. More

by DMUNGER18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 07, 2024 -

NYE Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 30, 2024

They listened to my complaints. I heard a rubbing noise when I left and came back and Fred rode around parking lot to listen but sound disappeared. I came back two days later wi More

by kmlpiersma
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred and Chris
Apr 30, 2024 -

NYE Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 29, 2024

Dan Vaughn and his team were exceptional and professional. Thank you for all the help in making our car safe. More

by 1969MCOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Vaughn
Apr 30, 2024 -

NYE Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 29, 2024

Out standing service. They got me right in even though I didn’t buy my vehicle from them. The dealer I bought my truck from wouldn’t give me the right time of day. More

by jimcostanza85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah from service
Apr 30, 2024 -

NYE Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 28, 2024

The sales team is great! Chris I'm the service area is amazing and so is Mike Memory! Fred the service manager is rude and does nothing for you!! Gm is now involved with me a More

by james10sherwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service! 5 stars! Mike service director 5 stars Fred service manager 1 star rude
Apr 30, 2024 -

NYE Buick GMC responded

Thank you for taking the time to provide us with this feedback.

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