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NYE Buick GMC - Service Center

Oneida, NY

4.4
140 Reviews
Call Service Center (315) 693-4009

140 Reviews of NYE Buick GMC - Service Center

Sort by
October 04, 2024

Service was prompt and performed with efficiency. I will return again for the next service. More

by SPFLEMING958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

NYE Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 04, 2024

Charged $69. 00 for a $15.00 air filter. Also wanted that much for a $15.00 cabin filter which I declined. More

by crs1879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

NYE Buick GMC responded

"Crs1879" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 28, 2024

We used to be very happy there and bought quite a few vehicles there but it has gone down hill More

by SAPMAN73
Recommend Dealer
No
Employees Worked With
Brandon something
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September 23, 2024

WAS A GREAT EXPERIIENCE. TRUCK WAS FIX IN A TIMELY MANOR. I WAS KEPT INFORMED More

by PARTS59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER WEBSTER
Report | Print
Sep 26, 2024 -

NYE Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 21, 2024

The best service I had in years. Professional, courteous, and accommodating. Explain everything. Highly recommend this dealer for service. More

by JOEMON1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

NYE Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 20, 2024

Great customer service. Always willing to work with you for an appointment and they get the job done quickly and efficiently. More

by tinap1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

NYE Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 18, 2024

Received a call to see if I needed any service I scheduled an oil change tire rotation and inspection for October 10 at 10 AM upon arrival they had no idea why I was there but squeezed me in Was tol More

by SCOOTER2328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Memery
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2024 -

NYE Buick GMC responded

"SCOOTER2328" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 15, 2024

Wait time was great . NYS Inspection completed successfully . Questions were answered . Courteous friendly staff . Did not have to wait for my appointment More

by LSTYLER49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

NYE Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 12, 2024

They did a good job replacing my turbocharger and getting me back on the road! I appreciate everything They did. More

by crtsr53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
Report | Print
Sep 19, 2024 -

NYE Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 29, 2024

Service was very responsive, and they got me in right away. Waiting on a permanent fix from GM, but service was great on follow up and explanation. More

by cmbecker64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
Report | Print
Sep 11, 2024 -

NYE Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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