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140 Reviews of NYE Buick GMC - Service Center
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March 09, 2024
Ever since the new owners took over Nye ford things are not the same. Sarah is wonderful and always goes above and beyond. I just hope she does not leave. The phone system there does not work. You could ne not the same. Sarah is wonderful and always goes above and beyond. I just hope she does not leave. The phone system there does not work. You could never get a live person. I ended up pulling in and Sarah was able to get me in and take care of me. Not having a phone system that works where people can get someone to talk to or book an appointment is hurting the business. More
by TRACEYLMUMFORD13
Verified CustomerEmployees Worked With
Sarah gets a 10 she is a wonderful employee and always helpful.
March 07, 2024
I scheduled my service online but when i showed up they were not prepared and did not know why I was there. I waited 3.5 hours while they were supposedly correcting the service warning issue I was getting were not prepared and did not know why I was there. I waited 3.5 hours while they were supposedly correcting the service warning issue I was getting only to be told... again after 3,5 hours, That they couldn't make the error appear again and asked me to either leave the vehicle or bring it back another day. I realize that if the error doesn't appear that it is difficult to diagnose but making the customer wait that long is unacceptable. More
by SDAVIDSON1179
Employees Worked With
Service Department
March 07, 2024
Excellent customer service! Sarah was really nice and listened to my concerns about my vehicle. I came in with a check engine light and left without one! I will most definitely Sarah was really nice and listened to my concerns about my vehicle. I came in with a check engine light and left without one! I will most definitely be coming back for milestone maintenance. More
by Cordara
Employees Worked With
Sarah
March 05, 2024
Chris was amazing and was very informative on everything that had to be done was done in a timely manner that had to be done was done in a timely manner More
by MIKEBROWN13461
March 04, 2024
Every step of the way I was met with courtesy and professionalism. I would highly recommend this dealership to anyone.! professionalism. I would highly recommend this dealership to anyone.! More
by ARCHAIC123
March 01, 2024
My experience with NYE Buick has always been excellent. Christopher was able to fit me in with their express service for an oil change, tire rotation and multi-point inspection. Everything checked out fin Christopher was able to fit me in with their express service for an oil change, tire rotation and multi-point inspection. Everything checked out fine. More
by kwright50
Employees Worked With
Christopher Webster
February 29, 2024
My experience with both the sales department at time of purchase and the service department has been excellent purchase and the service department has been excellent More
by dg.115
February 25, 2024
Professional, quick service. Pricey but what isn’t? Fred, Sarah and Casey were very helpful in coordinating the repairs for my truck. Pricey but what isn’t? Fred, Sarah and Casey were very helpful in coordinating the repairs for my truck. More
by KDESTEFANIS
Employees Worked With
Fred Firshing
