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NYE Buick GMC
Oneida, NY
229 Reviews
The team at Nye Buick GMC would like to welcome you to our dealership in Oneida, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Oneida, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Oneida count on the high-quality vehicles and services found at Nye Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 229 reviews
Verified Customer
October 17, 2023
Goes above and beyond helping anytime I have been there. Down to earth and explains everything that is going to be done and time for it to be done. Makes light of situations that are not going smoothly. All Down to earth and explains everything that is going to be done and time for it to be done. Makes light of situations that are not going smoothly. All around great service rep. More
by sullym151
Employees Worked With
Sarah McCabe
October 14, 2023
Chris Webster, Service & Jake Sardella, Sales, were very informative. Chris told me exactly what was needed ; he checked my car's history to be sure I was aware of all maintenance needs. Jake informed me o informative. Chris told me exactly what was needed ; he checked my car's history to be sure I was aware of all maintenance needs. Jake informed me of my prospects for future vehicles available at the end of my lease. I appreciate their assistance. More
by SPFLEMING958
Employees Worked With
Jake Sardella, Chris Webster, Service.
August 21, 2023
Mark Anne and Chris in service helped me out with warranty issue that Bill Rapp refused to and charged me for. These two people will help me come back for another truck when I need one! warranty issue that Bill Rapp refused to and charged me for. These two people will help me come back for another truck when I need one! More
by Calami812
Employees Worked With
Mark Anee, Chris
May 12, 2023
NYE GMC are a bunch of scam artists. I have a 2023 GMC sierra Denali I purchased from another dealer and had serviced at NYE GMC. I have a extended 150,000 mile warranty purchased and my I have a 2023 GMC sierra Denali I purchased from another dealer and had serviced at NYE GMC. I have a extended 150,000 mile warranty purchased and my vehicle only have 5700 miles on it when I brought it in for service due to me I hitting a small pothole and I was there just to have the front end looked at. The night before my appointment my check engine light popped on , which was week after hitting the pothole and 1000 Miles later. Service mgr Mark Ann told me my charge intercooler is leaking, which was located, butted up against the radiator. Well, service had fabricated a story that the pothole caused the damage, and that there was physical damage on the charge cooler . They refused to put this through my original factory warranty and charged me $1100 or they wouldn’t release my vehicle. I paid the $1100 and demanded that they give me the charge cooler that they stated it was damaged by the pothole. I brought it for a second opinion to another GMC dealer who deemed there with NO physical damage to it of any sort which would’ve caused the cooler to fail caused by me. NYE Director of service Mike memory refuses to refund my money so I was forced to file a small claims action against NYE. THIS IS A FAIR WARNING FOR ANYONE TO NEVER DO BUSINESS WITH THESE SCAMMERS AT NYE. DAN SHIRTZ CARES SO MUCH ABOUT HIS CUSTOMERS THAT HE DIDN’T EVEN CALL ME BACK AFTER I LEFT 2 MESSAGES FOR HIM. They put the front and back together all crooked and uneven. I had to pay a body shop to fix it. More
by Lung practitioner
Employees Worked With
Mark Ann and Mike memori, Daniel Schirtz
April 03, 2023
Great experience. The salesmen (Joseph Smith) did an excellent job and had everything ready for me when I arrived. I have already recommended the dealership to a few f The salesmen (Joseph Smith) did an excellent job and had everything ready for me when I arrived. I have already recommended the dealership to a few friends and would go back to purchase another vehicle. More
by New Buyer
Employees Worked With
Joseph Smith, Daniel Schirtz
March 27, 2023
Excellent Customer Service, prompt and efficient. Friendly and personable staff as well. My appointment was at 1 PM, I had an oil change, tire rotation, and New York State Inspection, and I was on my Friendly and personable staff as well. My appointment was at 1 PM, I had an oil change, tire rotation, and New York State Inspection, and I was on my way out the door at 2PM. Very fast More
by Jttelop
Employees Worked With
Karen
January 30, 2023
From purchase onward very happy that I chose Nye. I am especially grateful to the body shop and service dept. They went above and beyond for me after a recent accident. The Service Dept has continu I am especially grateful to the body shop and service dept. They went above and beyond for me after a recent accident. The Service Dept has continued to go the extra mile for me, especially Christopher. I highly recommend. More
by Dmstauring
Employees Worked With
Christopher in Service Dept in Oneida
