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NYE Buick GMC

Oneida, NY

4.6
229 Reviews
The team at Nye Buick GMC would like to welcome you to our dealership in Oneida, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Oneida, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Oneida count on the high-quality vehicles and services found at Nye Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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1421 Genesee St

Oneida, NY

13421

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Showing 229 reviews

November 15, 2023

Everyone was very friendly and most importantly, helpful. They let us decide what we wanted and helped us to get it. We are looking forward to working with them more in the future. More

by fishersrich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan the new guy!
November 07, 2023

Took too long and should of been a warranty issue I e-mailed service too ask if it could of been done under warranty and no one responded More

by revans2225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Nov 07, 2023 -

NYE Buick GMC responded

"Revans2225" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 06, 2023

This is the 3rd survey I have got since taking my vehicle in for an oil change getting old. Someone from the dealer called also and left a message to call back. When I called back twice I got an answer machi More

by DGUY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Nov 06, 2023 -

NYE Buick GMC responded

"DGUY0". In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 01, 2023

Greg was or is worst salesman I have ever experienced and I am a salesman, only purchased because I needed truck immediately and NYE / Greg had it. More

by Rick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg Cunningham
Nov 02, 2023 -

NYE Buick GMC responded

Rick. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 01, 2023

Honest diagnoses, courteous staff, and convenient hours, are just a few reasons why I will continue to do business with Nye Buick GMC. Sarah M, Service Consultant, has been extremely helpful. More

by Sharon B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah McCabe
Nov 02, 2023 -

NYE Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 29, 2023

Chris W. Was great to work with. Very helpful and able to answer all my questions. More

by meldartaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
October 29, 2023

This was for a recall on a rear camera that I understand is not a quick fix. I appreciated that Chris got me out of there as quickly as possible since I was waiting for the car, it was not a drop off. More

by heldcm
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris service dept
Oct 31, 2023 -

NYE Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 27, 2023

Clean and welcoming, staff was friendly and knowledgeable. They helped me understand the process very well. More

by alleyrosa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emaj Smith
Oct 31, 2023 -

NYE Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 27, 2023

Very accommodating and helpful and professional. I certainly will come back again in the future More

by VREELANDMARI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Moore
October 27, 2023

Chris was great about getting me in and taking care of my problem. He went over everything coming up with my car also. More

by hcdhaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
Oct 27, 2023 -

NYE Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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