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NYE Buick GMC

Oneida, NY

4.6
230 Reviews
The team at Nye Buick GMC would like to welcome you to our dealership in Oneida, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Oneida, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Oneida count on the high-quality vehicles and services found at Nye Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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1421 Genesee St

Oneida, NY

13421

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Showing 230 reviews

March 15, 2024

Friendly and welcoming to me as a new customer. Committed to helping me resolve an issue. A great experience, More

by lciaccia3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Neth and Chris Webster
Mar 19, 2024 -

NYE Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 15, 2024

Very easy to do business with. Had an overall pleasant experience and would return again More

by JD3381938
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

NYE Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 10, 2024

I had the pleasure of working with Matt and Pat, they were very accommodating as I needed a car that day, and they made it happen. Thanks again for making it so easy!! More

by FUOCO.DONNA
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 14, 2024 -

NYE Buick GMC responded

Thank you again for this positive feedback, Donna!

March 10, 2024

Very friendly people. Everyone was very helpful and knowledgeable about the vehicle I was purchasing All my questions were answered and if didn't understand they took th More

by DEBRASHFORD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli Neth, Jay Jackson. All are 5 stars.
Mar 14, 2024 -

NYE Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 09, 2024

Ever since the new owners took over Nye ford things are not the same. Sarah is wonderful and always goes above and beyond. I just hope she does not leave. The phone system there does not work. You could ne More

by TRACEYLMUMFORD13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah gets a 10 she is a wonderful employee and always helpful.
Mar 14, 2024 -

NYE Buick GMC responded

We appreciate your feedback and are eager to better your return experience.

March 09, 2024

Easy process, everyone was extremely helpful and friendly. I’m loving my new car! Thank you!! More

by BRIPARKSEY16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emaj Smith
Mar 14, 2024 -

NYE Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 08, 2024

Nye Buick could not have been more helpful with my search for a vehicle from my Salesman, Eli, to Jason in Finance, Chris in Service, and Pat with the final paperwork. My experience was great and everyone I More

by rmb1820RB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli, in Sales, Jason, in Finance, Chris, in Service
Mar 14, 2024 -

NYE Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 07, 2024

I scheduled my service online but when i showed up they were not prepared and did not know why I was there. I waited 3.5 hours while they were supposedly correcting the service warning issue I was getting More

by SDAVIDSON1179
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 14, 2024 -

NYE Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 07, 2024

Buying our new car at Nye Auto/Buick GMC was a great buying experience. Emaj and Jason were a pleasure to work with. We would recommend the dealership to everyone! More

by negiufre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emaj Smith, Jason Jackson
Mar 14, 2024 -

NYE Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 07, 2024

Excellent customer service! Sarah was really nice and listened to my concerns about my vehicle. I came in with a check engine light and left without one! I will most definitely More

by Cordara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Mar 07, 2024 -

NYE Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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