Back

NYE Buick GMC

Oneida, NY

4.6
232 Reviews
The team at Nye Buick GMC would like to welcome you to our dealership in Oneida, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Oneida, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Oneida count on the high-quality vehicles and services found at Nye Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
Contact Dealership

1421 Genesee St

Oneida, NY

13421

Directions

By Type

Showing 232 reviews

April 28, 2024

The sales team is great! Chris I'm the service area is amazing and so is Mike Memory! Fred the service manager is rude and does nothing for you!! Gm is now involved with me a More

by james10sherwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service! 5 stars! Mike service director 5 stars Fred service manager 1 star rude
Apr 30, 2024 -

NYE Buick GMC responded

Thank you for taking the time to provide us with this feedback.

April 27, 2024

I have had to use service department twice within the month. Earlier in the month it was for routine maintenance and most recently for an NYS inspection. Each visit I dealt with Sarah who was great! More

by BARBLEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah from the service department
Apr 30, 2024 -

NYE Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 23, 2024

My Salesman, Emaj Smith was very knowledgeable about the product that he was selling. He was very helpful making me comfortable with what I was buying. Being able to show me The new technology in the truck More

by sobiechjs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lupinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Wade With who I worked with in finance He made the paperwork and reading through and understanding everything very easy once again, he is great at his job and very knowledgeable.
Apr 23, 2024 -

NYE Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 22, 2024

Work was completed on a Waiting basis in a reasonable amount of time, and at the agreed price. More

by TREFZ123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah and Christopher in Service
Apr 23, 2024 -

NYE Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 20, 2024

It was a great experience all the way around. The people are top notch for sure!! More

by sjautocare14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin and Amaj
Apr 23, 2024 -

NYE Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 16, 2024

Salesperson was very helpful. Seemed knowledgeable about the vehicle we were purchasing. The overall experience was expedited very quickly, and we drove home in our new vehicle in More

by john
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Dodge
Apr 17, 2024 -

NYE Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 14, 2024

Work was done as planned. Cost was awful. $1100+ for brake job is totally insane More

by goat129-51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Apr 15, 2024 -

NYE Buick GMC responded

We appreciate your feedback and are eager to better your return experience.

April 13, 2024

Got me in a timely manner,but had to make a few trips to get job done. Not 100% satisfied with work when it was completed.But employees were polite. More

by mdickan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lupinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

NYE Buick GMC responded

Thank you for taking the time to provide us with this feedback.

April 12, 2024

I bought a new 2024 Envista in Sept. 2023. The backup camera soon stopped working. I have been waiting for a new backup camera for 5 months with no word. When will it be fixed???? More

by ABANKERT22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Bennett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Stacy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lupinski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

NYE Buick GMC responded

"ABANKERT22" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 10, 2024

Smooth and easy purchase of my used truck. Everyone involved made it painless. Emaj and Justin were great- More

by cnytoolsinc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin and Emaj
Apr 11, 2024 -

NYE Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

...
13
...