Myrtle Beach KIA - Service Center

Service rep Mr Eric Trotter saw to my recall on my Sorento. He also took care of another recall that I wasn't aware of. He checked on those of us waiting in the l Mr Eric Trotter saw to my recall on my Sorento. He also took care of another recall that I wasn't aware of. He checked on those of us waiting in the lounge & was friendly & pleasant. Hats off to all the traffic from the sales floor to the service department. Most took the time to great us, some begged forgiveness for walking between us & the TV and one salesman even walked around us (out of his way) as to not block our way. Commendable! More

Oil change to new ride Just went in to do my oil change and ended up buying a new Kia sportage. Received a text from Christian Threatt saying he saw I was coming in for serv Just went in to do my oil change and ended up buying a new Kia sportage. Received a text from Christian Threatt saying he saw I was coming in for service and just wanted to talk to me. Well I ended up with my second New Kia. I was impressed with Christian and the way the team stepped up to get me in and out quickly. If you need a great salesman contact Christian. I love Kia and really plan on owning a Kia for the rest of my driving life. More

Great Great Great!! When I first got there, I knew I was going to be approached about purchasing a newer car. I was there originally for some recall work on my 2010 Forte When I first got there, I knew I was going to be approached about purchasing a newer car. I was there originally for some recall work on my 2010 Forte. Well after talking to Christian T., he sold me on upgrading my car. I went in for recall work and left the owner of a newer car. Thank you Christian for all your help. You are a sweet young man and I wish you great success. More

Service Work Being a tourist in MB and needing to have some service done to our 2015 Sorrento, I thought might be a problem. I made an appointment and was taken on Being a tourist in MB and needing to have some service done to our 2015 Sorrento, I thought might be a problem. I made an appointment and was taken on time. The service attendent handled my request promply and assured me the problem was covered by warranty and it would be taken care of while we waited. With in a 1/2 hour the service work was completed. Thank you Myrtle Beach Kia. More

Kia wouldn't start We were in town to celebrate a 50th birthday and stopped to eat before checking in to our hotel. When we started to leave our vehicle wouldn't start- We were in town to celebrate a 50th birthday and stopped to eat before checking in to our hotel. When we started to leave our vehicle wouldn't start- had to call Kia roadside assistance for a tow to dealership. Upon arrival service department people were not willing to help us with loaner vehicle - said they don't do that... It was after flooding from Joaquin and rentals were booked. Just seemed they really didn't care we were having issues with our vehicle and asked us if we wanted to buy a new one. We were feeling down since we didn't know what was wrong with our vehicle. In walks Bobby Gale and everything turned around after he talked to us and found out our situation. We found out then from service that we needed a replacement part and it wouldn't be in for a few days. Mr. Gale then introduced us to Steve Blair and Errick Hayes who both helped us get a loaner vehicle until our car was fixed. Although it was out of the norm to loan us a vehicle they made sure our trip wasn't going to turn out bad. Errick was very quick in getting all the paper work together so we could get our trip started. A few days later and our car was fixed. I would have given 5 stars but the way things started with the service department kept me from doing so.. More

service Love going to take my vehicle there. Great jod!!!!!!!!!!!!!!!!!!!!!!!!! I will be back in the future. Maybe to buy another vehicle. Way to go Myrtle Love going to take my vehicle there. Great jod!!!!!!!!!!!!!!!!!!!!!!!!! I will be back in the future. Maybe to buy another vehicle. Way to go Myrtle Beach Kia More

Wonderful Matt, Keith , every one was so helpful and friendly. I really did not have to wait long at all. my Kia Soul was taken right away to check on the probl Matt, Keith , every one was so helpful and friendly. I really did not have to wait long at all. my Kia Soul was taken right away to check on the problem I had. I have recommended the Kia Dealership in Myrtle Beach, SC to a lot of my friends. thank you. the staff at Kia are a pleasure. More

Excellent Service I had the backup camera in my Kia Optima replaced. The service department was right on schedule and finished the job quicker then expected. Thanks K I had the backup camera in my Kia Optima replaced. The service department was right on schedule and finished the job quicker then expected. Thanks Kia for a job well done. More

I LOVE MY KIA SOUL (2014) AND LOVE THE SERVICE I GET I am working on my 2nd kia soul and will want another as soon as I can love my car love the service love the non pressure environment and my sales m I am working on my 2nd kia soul and will want another as soon as I can love my car love the service love the non pressure environment and my sales men lou and micky were OUTSTANDING!!!!!!! SERVICE AREA is also great and very clean and they take the time to explain things I LOVE MY KIA SOUL AND CANNOT WAIT TO GET A RED ONE!!!!!! More

Service & New Kia Everyone is Great They answer all your questions we went for an oil change and left with a new car I Love my New Kia Everyone is Great They answer all your questions we went for an oil change and left with a new car I Love my New Kia More