Myrtle Beach KIA
Myrtle Beach, SC
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Joe made buying a car easy and rewarding. I left with a 2023 Kia Sportage. I left with a 2023 Kia Sportage. More
Joe is amazing! He was very knowledgeable about KIA’s. He found the perfect car that fit our budget and we say how much we love it on a weekly basis. We appreciate t He was very knowledgeable about KIA’s. He found the perfect car that fit our budget and we say how much we love it on a weekly basis. We appreciate that he went out of his way and helped with every step of the decision making process. We will definitely buy from him again in the future. More
Had an amazing experience purchasing my first new car, thanks to Joe! He is extremely knowledgeable and made the whole process easy. You can tell he really loves what he does and cares about his customers thanks to Joe! He is extremely knowledgeable and made the whole process easy. You can tell he really loves what he does and cares about his customers. Love my new Kia Seltos! More
I bought my Kia telluride from them 10 out of 10 would recommend the process was made so easy and fast. recommend the process was made so easy and fast. More
Rich is a patient and great person to work with. We bought a Soul from him so we went back to him again! He was great entertaining our daughter throughout the car buying process and we bought anothe We bought a Soul from him so we went back to him again! He was great entertaining our daughter throughout the car buying process and we bought another car from him. If you go to Myrtle Beach Kia ask for Rich!! More
The dealership here were extremely nice and very helpful. They were able to get me a nice car because at my first dealer, I was sold a terrible car for a high price. I am really glad I bought a car from KIA. They were able to get me a nice car because at my first dealer, I was sold a terrible car for a high price. I am really glad I bought a car from KIA. More
I had my car towed to the service department because it was having electrical and brake issues. Matt was very rude and arrogant. I explained to him that it was my only source of transportation, and I cou was having electrical and brake issues. Matt was very rude and arrogant. I explained to him that it was my only source of transportation, and I could not get the rental car until they diagnosed the car. Let me explain, the plan that covers my automobile was the one purchased by MB Kia when I bought the car, so he was very well aware of that. My car sat for a week and was never touched, when I would call, he was condescending and rude. I got three different stories from three different people as to "why" it was taking so long. I spoke with the warranty company, and they explained I could take it somewhere else, but my deductible would be higher than at the dealership. I went out and picked my car up and took it to a licensed auto repair shop. Would have had it back in one day, except the Kia parts department "forgot" to deliver those parts one day and brought the wrong ones the next day. Parts had to be obtained from Kia as there are no after-market ones available. This is the second vehicle I have purchased from this dealership; the sales department is phenomenal and great to work with. The previous service department group was absolutely customer friendly and helpful. Sadly, based on the service group in place now I won't even entertain purchasing from here again. They could careless about customers!! More
So untrustworthy, extremely rude and unprofessional! Myrtle Beach Kia will take advantage of you every way they possibly can. My car sat in the parking lot for over 4 months, untouched, waiting to get f Myrtle Beach Kia will take advantage of you every way they possibly can. My car sat in the parking lot for over 4 months, untouched, waiting to get fixed from a recall on the engine. When they finally replaced my engine they messed up the hose to my AC causing it not to work and then refused to fix it unless I paid full price. They lied about informing me about “issues” they noticed with my car in order to cover up their screw ups! DO NOT RECOMMEND Myrtle Beach Kia for anything! At least go to Florence if you have to deal with Kia! Everybody at Myrtle Beach Kia, including the General Manager, is extremely unhelpful, dishonest and inconsiderate and just does not care if the customer is satisfied! More
I took my 2020 Kia Forte in for service on 2/23/2021 and before my appointment, Ed Lake one of the salesman reached out to me and asked if I would be willing to sit down with him during my service and talk before my appointment, Ed Lake one of the salesman reached out to me and asked if I would be willing to sit down with him during my service and talk about the possibility of trading in my lease early and get me into something newer. I had 20 months left on my lease and Ed Lake and Myrtle Beach Kia made it happen. Not only were they able to pay off my lease to trade it in early but also got me quite a bit of positive equity towards something else. I ended up leaving the same day in a 2021 Kia K5 GT-Line Premium and was extremely happy with my new car and finance payment. Ed Lake was extremely nice, professional, and seems to have a passion towards helping customers through the car buying process. The Finance Manager Chris Poplin was also amazing and took the time to answer every question I had in terms of the financial aspect of my new vehicle and got me a very low APR from the bank. I highly recommend Ed Lake and Myrtle Beach Kia to ANYONE looking to buy a Kia all while receiving amazing customer oriented service. If I could give 100 stars I would!! More
We’ve had our 2019 Kia Optima into their garage three times in the last year and half for the engine jerking and almost coming to an abrupt stop. Each time Matt has told us they couldn’t get our car to times in the last year and half for the engine jerking and almost coming to an abrupt stop. Each time Matt has told us they couldn’t get our car to duplicate the problem. Just picked it up today with a friend after leaving it a week and half, and it started doing the same thing. I asked how many miles it was driven while they had it and he said about 10. I can say this is a lousy service center. Might want to buy your cars somewhere else that will take care of warranty problems. Our salesman told us during the week and halt that one of there upper level guys would be taking it home on the two weekends that is was there to get it to duplicate the problem. That didn’t happen with 10 miles. We wouldn’t advise anyone to buy from this dealership. We bought 2 Kia’s in about one year, but we were forgotten when it came to service. The car was also filthy dirty. More