Myrtle Beach Chrysler Jeep - Service Center

Efficient, effective and friendly service While vacationing in MB my 2008 Chrysler began making a disturbing rattle. Went to Myrtle Beach Chrysler Jeep Service Department (785 Jason Blvd). T While vacationing in MB my 2008 Chrysler began making a disturbing rattle. Went to Myrtle Beach Chrysler Jeep Service Department (785 Jason Blvd). The people at the desk (Jared and Brad) said it would take about an hour, but Jared went out immediately and confirmed the rattle. Within 20 minutes, the mechanic (Pete) took it for a short drive, brought it into the shop,identified the problem (two loose lug bolts) and fixed it. I was out of there inside the hour. Actually, I had expected it to take an hour just to get to my car so I was impressed with their efficiency. I was most impressed with the treatment I received: efficient, effective and friendly. Al;though I don't want to have to return for assistance again, if I ever have car problems or needs, this dealership will be my destination. Many thanks to Jared, Brad and Pete. PS I misplaced my receipt which will get me reimbursement from my service department at home because they failed to put the lug bolts on properly. I called and spoke with the service manager. Again, a friendly response, promising to send me another copy. More

A question relating to Tire deflation notificaction. I brought my car in to your dealership today Monday the 17th October 2016 and I want you to know how much I appreciate the prompt and courteous attent I brought my car in to your dealership today Monday the 17th October 2016 and I want you to know how much I appreciate the prompt and courteous attention I received. I'd like to compliment one of your employees, _JENN WILSEY______________, for the excellent service she provided me. Ms. ____WILSEY________ helped me to sort out my question in a few seconds.. More

From oil change to test drive promo Our third vehicle with this dealership. What a great professional team and a new Pacifica after a test drive with Lou Davis. We look forward to fu Our third vehicle with this dealership. What a great professional team and a new Pacifica after a test drive with Lou Davis. We look forward to future experiences with them again. More

Repair to hardtop convertible Had repair on piece in trunk. This is second time it's been repaired and have just over 50,000 miles. Probably not used more than 20 times But my co Had repair on piece in trunk. This is second time it's been repaired and have just over 50,000 miles. Probably not used more than 20 times But my complaint is a piece in trunk was bent and taped by dealer. Top wouldn't work when I went to pick up car. Was told they would replace it. They called and said they didn't do the damage and something else was wrong and wanted to charge more. It wasn't that way when I took it in. I had other problems with a leak and had to take back to them several times. Now having other problems with car that I believe was due to all the water that leaked into door panel. Will not recommend this service department More

shopping for mid-size SUVs We were browsing the Jeeps while our Chrysler 200 was having routine service. We had been researching various makes and models of small to middle siz We were browsing the Jeeps while our Chrysler 200 was having routine service. We had been researching various makes and models of small to middle sized SUVs on our own and were interested in some of the Jeep models. We had looked over a number of models and colors on this lot. The salesman finally came over. He did not rush and pressure us in any way giving us time to look on our own. He was extremely knowledgeable on the various models and features. We explained the features that we needed and he went back inside and researched it for us. When he came back, he showed us a Renegade which my wife as the main driver did not care for. Then we went to a Jeep Cherokee. It had what we needed, but also had other features that we did not need or want such as the extended sun roof. He checked again and came up with another Cherokee with just what we wanted. More

friendly people very friendly was able to answer any questions i had did the repair well car was ready as promised and very prompt attention thanks guys will be back very friendly was able to answer any questions i had did the repair well car was ready as promised and very prompt attention thanks guys will be back More

Great care The service dept. was very knowledgeable and prompt to help me with my problem . I did not have to wait long to be taken care of. The service dept. was very knowledgeable and prompt to help me with my problem . I did not have to wait long to be taken care of. More

service this dealership is very good period , sales service the best. My choice of cars the Chrysler 300C and this car is my second from Myrtle Beach Chrysle this dealership is very good period , sales service the best. My choice of cars the Chrysler 300C and this car is my second from Myrtle Beach Chrysler . More

Service excellence! I have nothing but praise for the service department and for the service representative I've dealt with at Myrtle Beach Chrysler Jeep. 'Brad' has al I have nothing but praise for the service department and for the service representative I've dealt with at Myrtle Beach Chrysler Jeep. 'Brad' has always been both helpful and courteous every time I've brought my Jeep Grand Cherokee in for service. When I've had questions (even while driving) he's always been able to diagnose the situation and, has expedited any requred service apptmt, My Grand Cherokee diesel has averaged over 30 mpg during the past 30,000+ miles (18+ mpg while towing my 2-horse trailer to Bangor, Maine) and has an amazingly quiet engine.. I have absolutely NO regrets over my purchase and subsequent service at Myrtle Beach Chrysler Jeep -- I love my Grand Cherokee diesel Jeep! More

Great Service Very good service.. Everyone was very considerate. I was without a car. Mine was in for repair. They sent a car to pick me up. Very good service.. Everyone was very considerate. I was without a car. Mine was in for repair. They sent a car to pick me up. More