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Myrtle Beach Chrysler Jeep - Service Center
Myrtle Beach, SC
101 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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101 Reviews of Myrtle Beach Chrysler Jeep - Service Center
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February 09, 2018
We Iove our Jeep & VERY PLEASED w/ Brad & the Service Dept! I took our 2015 Jeep Grand Cherokee in for regular maintenance service yesterday. Once again, Brad quickly got me signed in & gave me a detailed desc I took our 2015 Jeep Grand Cherokee in for regular maintenance service yesterday. Once again, Brad quickly got me signed in & gave me a detailed description of what would be checked & serviced. Within an hour I was ready-to-go! I have never been happier with a car dealership's service! Thanks again, Brad & the MBCJ Service team! More
by RTSLOTTER
Employees Worked With
Bradley Bazinet
January 17, 2018
service department We recently needed service on our 2011 Chrysler town and country van. We are from upstate New York, and had some issues on our way here. A front calip We recently needed service on our 2011 Chrysler town and country van. We are from upstate New York, and had some issues on our way here. A front caliper failed, brake failed, engine light, and transmission issue. We went to a local parts shop, and they recommended Myrtle Beach Chrysler Jeep. I called, made contact with Brad in service. from the very start, he was very helpful, and courteous. This was late on a Friday, He got us in immediately. Made contact and reservations for a rental car, since ours would be down. The service department did an excellent repair job.Was done faster than I thought, and the van is running better than ever. Brad was extremely helpful every step of the way. He has followed up since the service, out of true concern since we were from out of town. Anyone who is local, and wants a Chrysler product, GO THERE. For those traveling, here is a dealer you can trust. Alan J Stachowiak Buffalo, NY More
by alstack
Employees Worked With
Derek, Bradley Bazinet
December 19, 2017
Made it right... Got a notice that our prepaid maint was about to expire. We thought it already had and have been paying for service all year. Jared told us he would Got a notice that our prepaid maint was about to expire. We thought it already had and have been paying for service all year. Jared told us he would make sure we would get our oil changes without regard to the impending expiration date. That's a pro solution. More
by Jane Pickus
Employees Worked With
Jared Stickley
October 27, 2017
Thorough, prompt and friendly Service. We travel to Myrtle Beach in October every year for a few weeks on our way to Florida for the winter. It was time for our vehicle's oil change and tir We travel to Myrtle Beach in October every year for a few weeks on our way to Florida for the winter. It was time for our vehicle's oil change and tire rotation, so I decided to go to MB Chrysler for the service. I arrived late morning and was told there was a two hour wail at that time but 3 to 5 was usually better. I decided to go to lunch and run and errand and returned around about 2:30. At that time I was taken in promptly. I was told that my tires were wearing evenly and didn't need to be rotated at that time. I was told my air cleaner needed to be replaced. Because I had been told before that the air cleaner was due soon, I elected to have it replaced. The service was prompt and friendly. The most important reason for this review is that I feel very confident that the service was performed completely and I am confident that as I continue to travel I have a serviced vehicle. Thank you! More
by Williston Vermont Fred
Employees Worked With
Jared Stickley
October 24, 2017
Great Service Dept !!! Brad and Derek did a great job solving my issue with my Jeep! All work was done in a timely and professional manor. This is the only place I would bri Brad and Derek did a great job solving my issue with my Jeep! All work was done in a timely and professional manor. This is the only place I would bring both my Jeeps! More
by Sam
July 11, 2017
Excellent service department. Very helpful and accommodating, quick, precise, I was in and out in no time. Jasmine in sales was excellent to work with she was precise, very clea Very helpful and accommodating, quick, precise, I was in and out in no time. Jasmine in sales was excellent to work with she was precise, very clear on contract and made sure I understood everything. More
by Duke
June 19, 2017
New Patriot I had a wonderful experience at Myrtle Beach Chrysler Jeep recently when I was traveling from out of town and had car issues. I came home in a 2017 Je I had a wonderful experience at Myrtle Beach Chrysler Jeep recently when I was traveling from out of town and had car issues. I came home in a 2017 Jeep Patriot that they had delivered to them from another dealer to provide me exactly what I wanted. I got a great car for a great price. The customer service was exceptional from General Manager Rob Beard, Salesman Galen Hammond and Sales Manager Michelle Smith. Thank you all for my new Jeep. I'm loving every minute of it. 🚙 😎 More
by Cindy
Employees Worked With
Rob Beard, Michelle Smith, Galen Hammond
June 17, 2017
Casey Cameron = Superb Salesman I went in for an oil change on my 2016 Jeep Grand Cherokee Limited today. Casey saw me stop and look at a new Jeep Wrangler as I was leaving and with I went in for an oil change on my 2016 Jeep Grand Cherokee Limited today. Casey saw me stop and look at a new Jeep Wrangler as I was leaving and without ever being that "typical pushy salesman, answered all my questions and was very down-to-earth. I ended up leaving with a brand new (limited edition) Jeep Wrangler Freedom Unlimited Oscar Mike from their showroom floor. I could not be more satisfied with Casey and all the others I encountered during my 3rd Jeep Purchase. #MyrtlebeachChryslerJeep #JeepLife More
by Blueyez1234
Employees Worked With
Casey Cameron, Michael Lee
April 22, 2017
Absolute TERRIBLE Service !! After experiencing a very traumatic issue with my 2017 Jeep Grand Cherokee, I was advised by Chrysler Corporation to take it back to MB Chrysler Jeep. After experiencing a very traumatic issue with my 2017 Jeep Grand Cherokee, I was advised by Chrysler Corporation to take it back to MB Chrysler Jeep. I am very upset how I was handled by Service Manager. Matt Flagg and Sales Manager, Rob Beard. You would think after purchasing 3 vehicles in 3 years that some sort of understanding would be in order. This was not the case and the lack of professionalism from both of these employees was immediate cause for concern. This dealership obviously does not care about the safety of their customers or the valid concerns that they have. I have decided to report this dealership and their lack of professionalism and care to our local news outlets as well as all social media outlets ! I don't believe they deserve ANY STARS! You should think twice before doing business here !! More
by Cbsas
April 12, 2017
Great service! Had some trouble at a previous dealership with the service center. I called Myrtle Beach Chrysler Jeep and Brad in service got me 2 days later (due to Had some trouble at a previous dealership with the service center. I called Myrtle Beach Chrysler Jeep and Brad in service got me 2 days later (due to my work schedule). Brad offered a shuttle service to and from my house to get my car back. Brad called me 3 hours later to explain exactly what was wrong with my car. He said there was a service bulletin on my air conditioning, and that was the reasoning behind my problem. He stated unfortunately your car is the first case of this problem and had to order a part and it would be in the next day. Brad accommodated my schedule and got my car in and fixed my problem. I want to say thanks to Brad in service and the technician's that worked on my car. I know where I'll be bringing my car from now on. **Highly Recommended More
by opfc104
Employees Worked With
Bradley Bazinet
