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Myrtle Beach Chrysler Jeep - Service Center
Myrtle Beach, SC
101 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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101 Reviews of Myrtle Beach Chrysler Jeep - Service Center
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November 25, 2024
W have been buying from this dealer for a long time. Always treating us respect. Always treating us respect. More
by bandesheffer
September 17, 2024
Ed was amazing. He work diligently to get us what wanted for our trade-in as well as get us the vehicle we requested. Tyson in finance was the bomb! Great team of se He work diligently to get us what wanted for our trade-in as well as get us the vehicle we requested. Tyson in finance was the bomb! Great team of service people to start the whole process!!!! Will definitely be back! More
by lmcrissman
April 24, 2024
Jeep had a recall on the tailgate but should have taken it to another dealership. it to another dealership. More
by Seashell
November 10, 2023
I have had an awful experience with this service department. Had appointment at 9:30 and wasn't serviced until 3:00. Was told alot of cars were brought in and I was next. Why have an appointment i department. Had appointment at 9:30 and wasn't serviced until 3:00. Was told alot of cars were brought in and I was next. Why have an appointment if it is first come first serve. I tried calling them back and was put on hold for 17 minutes. I called back on another phone and got hold of someone in the office and he took my name and number and said he would hand deliver it to Jerrod. I have been a Jeep customer since 1993 and have never had so many problems with service. I would like to say that when I finally got my car back the owner came and apologized and also the young man was very apologetic. I thank them for their kindness. More
by jj1scutie
Employees Worked With
Jared Stickley
October 24, 2023
Jim Loveland, Service Advisor took care of my 2021 4XE Wrangler today! He got me in and out and back on the road STAT! Thank You Jim 🤗 Wrangler today! He got me in and out and back on the road STAT! Thank You Jim 🤗 More
by Jeepsy
Employees Worked With
July 09, 2023
My experience with the Service Department was over-the-top. I had an appointment for service for 6/7/23 at 10:00 A.M. for my 2021 Jeep Cherokee Latitude Lux. However, on 6/6 had a dead battery over-the-top. I had an appointment for service for 6/7/23 at 10:00 A.M. for my 2021 Jeep Cherokee Latitude Lux. However, on 6/6 had a dead battery when I came out of a restaurant around noon. AAA started the car and I drove to the dealership where they kept the car overnight in view of service the next day. My daughter and son-in-law took me home. Around noon on 6/7 I had a phone call that the car was ready. Because my husband and I live in an Assisted Living facility, "Mike" traveled to pick me up and transported me in the company van to collect the car. All systems were checked out, the chief problem repaired, the car cleaned up, looking its best since purchase in December of 2021!. Everything was under warranty, so no charges. They didn't even charge for keeping the car overnight. I have never had such a pleasant experience with service - all personnel were so eager and helpful it was heartwarming to this 85-year-old, and tremendously appreciated! Turned a "breakdown" into a blessing. More
by Jennie
April 08, 2023
Your service department is second to everyone. I came in there with a ac problem to have serviced and as request and was told that the said part would be in from NC next morning 4/7 and would have I came in there with a ac problem to have serviced and as request and was told that the said part would be in from NC next morning 4/7 and would have car repaired by mid day. When I called the next morning 4/7 around 1100 am the service rep said part was ordered from Charleston SC and would not be in and that the car would not be repaired until Mon 4/10. Your service department dropped the ball to call customer to explain the issue. If I had not followed up on my own recognaince I would have driven 50 minutes only to be pissed off with no service and not having any communications from the service department or dealership. Not to mention that your service prices are double and triple the cost at local certified mechanic shops. I'm not a happy customer and I expected better from your dealership. More
by montigo
Employees Worked With
January 12, 2023
Wonderful customer service especially for out of state customers. Having had an experience with them 3 years ago, I did not hesitate to call them when I again needed help. They quickly took care of my i customers. Having had an experience with them 3 years ago, I did not hesitate to call them when I again needed help. They quickly took care of my issue and I am confident of them work. Special shout out to Jared Stickley and Jacki Blair for their outstanding customer service. I would highly recommend them. More
by jmoore016
Employees Worked With
Jared Stickley, Jacki Blair
October 15, 2022
Went in for service and wound up leasing a new 2023 Grand Cherokee! Hilton was excellent. He's an asset to the company. He did a wonderful job helping me get into the new Jeep. Tyler in Finance was a great h Cherokee! Hilton was excellent. He's an asset to the company. He did a wonderful job helping me get into the new Jeep. Tyler in Finance was a great help as well. Overall, a great experience! Thank you Myrtle Beach Chrysler Jeep! More
by Anthony Pitt
Employees Worked With
Other Employees :
Tyler Grimmett, Jared Stickley, Brandon Grinnell
September 17, 2022
Kane stayed in contact with me before, during and after the deal, I appreciate that. the deal, I appreciate that. More
by Lewis Graham
