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Myrtle Beach Chrysler Jeep

Myrtle Beach, SC

4.8
1,237 Reviews

785 Jason Blvd

Myrtle Beach, SC

29577

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Showing 1,237 reviews

April 29, 2017

Wonderful and hassle free experience Frank "Elvis" was an absolute pleasure. He gave my father an excellent deal wjen he traded in his Chrysler 300 for a Jeep Cherokee Laredo Limited. I More

by sajama03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank "Elvis" Gallitto, Jonathan Buttero
May 04, 2017 -

Myrtle Beach Chrysler Jeep responded

Thank you for taking the time to review us! As you can see from Frank's office he loves the positive feedback. We appreciate the chance to impress! Send someone you know to see Elvis and we will pay you for the referral!! Again, Thank You!!

April 24, 2017

Great and caring staff! Great buying experience. Jenn, Michelle, and everyone working with us were so kind and truly cared about us and our needs. I highly recommend!! Thank More

by DaddD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Wilsey, Michelle Smith, Michael Lee
May 04, 2017 -

Myrtle Beach Chrysler Jeep responded

Michelle's face really lights up when she sees the positive words written about the MBCJ staff and the store! Thank you for letting us know they did what they were supposed to do. We welcome you back anytime!

April 22, 2017

Absolute TERRIBLE Service !! After experiencing a very traumatic issue with my 2017 Jeep Grand Cherokee, I was advised by Chrysler Corporation to take it back to MB Chrysler Jeep. More

by Cbsas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rob Beard, Matthew Flagg
May 04, 2017 -

Myrtle Beach Chrysler Jeep responded

It is the goal of Myrtle Beach Chrysler Jeep to satisfy every customer, every time. With that goal in mind, it does trouble our organization when we become misunderstood by one of our valued customers. It will occasionally happen that a new vehicle may have an issue that the distributor may have to investigate. With this, the manufacturer will then receive the gathered information from the dealer as it tries to address the customer's concerns. It is then the manufacturer's responsibility to determine if the customer's issues can be easily addressed. At every step of this process the dealer is in the customer's corner; acting as an advocate to insure the customer is kept informed. It is not the burden of the dealer to determine the bearings of the vehicle findings. We also understand that in a stressful situation, a dealership representative may be misunderstood by the customer. For this , we do truly apologize. Any issue a customer may have, now or in the future, may be discussed face to face at the dealership with any department head. Thank you very much for your understanding and your business.

April 12, 2017

Great service! Had some trouble at a previous dealership with the service center. I called Myrtle Beach Chrysler Jeep and Brad in service got me 2 days later (due to More

by opfc104
Recommend Dealer
Yes
Employees Worked With
Bradley Bazinet
May 04, 2017 -

Myrtle Beach Chrysler Jeep responded

This is the kind of experience we love to hear about. The service department has a chance to make a "bad" experience better! We are proud of Brad's ability to turn a potential negative into a positive. We appreciate the high recommendations!!

April 10, 2017

new car bummer I had a flat the first day i drove my new car, called Lou at the dealership, they took me as soon as i could get in and took care of my tire right awa More

by he2017
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lou Davis
May 04, 2017 -

Myrtle Beach Chrysler Jeep responded

Thank you for the great review! Gold star for Lou!

April 03, 2017

Purchased used car Frank Gallitto had good product knowledge and was very helpful. It took a couple of hours to process paperwork but outside of that I was very pleased More

by jw58788
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank "Elvis" Gallitto
March 23, 2017

Crooks and liar ! Will say anything to trick you into a car ! Was lied ans miss lead. Moved my tag off my car before paper work was done to finish the trick! More

by Mark Reagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devontre Pearson, Jonathan Buttero
May 04, 2017 -

Myrtle Beach Chrysler Jeep responded

Thank you for taking the time to post a review of our dealership. I will try to address this situation in this arena as I have been unable to contact you after countless attempts and numerous voice mails. It is not rare for a customer of any retail business to have some remorse the day after a purchase. We have all felt that way in the past. It is our goal for every customer to be perfectly satisfied with their deal and their purchase. With that goal in mind, please give our dealership some of the details that led you to feel compelled to review the dealership without details. At any time, our staff is available to discuss any detail of your situation and your deal. Thank you for your business and we are here for you.

March 16, 2017

My online shopping experience for a certified pre-owned Jeep This was my first serious experience with online searching and shopping. Easy to access complete information. Quick response on the chat portion of More

by Jeep Kind Of Guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Morrison
May 04, 2017 -

Myrtle Beach Chrysler Jeep responded

It is music to our ears to hear that our staff was able to give you confidence in the process and comfort in the experience. In the 80 miles you traveled, we are sure you had other options. Thank you for giving us the chance to earn your business.

March 13, 2017

Great First Time Car Buyer Experience The service I recieved at Myrtle Beach Chrysler Jeep was excellent! I am in my early twenties, fresh out of college, new in the career world, and read More

by StephanieSC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Smith, Frank "Elvis" Gallitto
May 04, 2017 -

Myrtle Beach Chrysler Jeep responded

This is the kind of review that just makes a business owner grin. Thank you for making my day with your review. I know that "Elvis" and Michelle appreciate it as much as I do.

March 08, 2017

Awesome Service!! Our salesman, Frank, was super kind, knowledgeable, patient and willing to help us find the perfect car for our needs and budget! The manager, Rob, wa More

by Kendras14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Beard, Frank "Elvis" Gallitto, Jonathan Buttero
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