Back

My Nissan of Grand Rapids

Grand Rapids, MI

4.7
91 Reviews
Contact Dealership

3985 Plainfield Avenue Northeast Grand Rapids, Michigan 49525 United States

Grand Rapids, MI

49525

Directions

Filter Reviews By Type

Showing 91 reviews

October 23, 2025

They're fantastic. I really enjoy them.They do an excellent job. Jim the sales rep did an excellent job explaining everything and having everything the way I wanted it More

by christy49329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
October 17, 2025

My experience was great. Very happy. Jeff Noordhof was awesome. He made me feel comfortable through the whole process and provided good follow to any questions I have had so More

by mgolczyn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Noordhof
October 09, 2025

Jeff was great to work with. I never felt pressured to buy a car and felt at all time that I was being told the truth Very refreshing for a car dealer More

by seagrif
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff at Nissan on Plainfield
September 02, 2025

Great service, and very professional! Completed all work in a timely manner, and even went out of there way to shuttle ud to Anna’s house for breakfast while we waited. More

by Mitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
August 22, 2025

Brought my car for service. I was treated very well and courteous. Everything went very smooth More

by DEWTIN52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Never got a name, but everyone was professional
Aug 29, 2025 -

My Nissan of Grand Rapids responded

Tank you for taking the time to share your experience with everyone!

August 17, 2025

It was a good experience. I bought my last car from Paul Jones, so it was nice to have someone that I knew help me with this decision. Also, the others that I dealt with wer More

by joyfulcook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Jones, Jarrod, the young man who helped with the financing
Aug 29, 2025 -

My Nissan of Grand Rapids responded

Thank you for giving us the opportunity to earn your business!

August 16, 2025

The whole experience of buying a car from looking to the drive off the lot was handled with kindness and precision. More

by lintino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Noble, Jared Herbig and a very nice finance man.
Aug 29, 2025 -

My Nissan of Grand Rapids responded

Thank you for giving us the opportunity to earn your business!

August 15, 2025

Don’t hang up on customers after they wait 25 minutes on hold, had to call back 3 times before I got to talk to someone More

by haneskr54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don’t know
Aug 29, 2025 -

My Nissan of Grand Rapids responded

Tank you for taking the time to share your experience with everyone!

August 15, 2025

Paul Jones has been helping me find the perfect vehicle for over 20 years. I can’t imagine buting a car from anyone else. Thank you Paul! More

by jowsinski
Recommend Dealer
Yes
Employees Worked With
Paul Jones
Aug 29, 2025 -

My Nissan of Grand Rapids responded

Thank you for giving us the opportunity to earn your business!

August 15, 2025

Very friendly, work was done quickly, would recommend to others, great job nice waiting area. More

by KATBILLWRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Jones
Aug 29, 2025 -

My Nissan of Grand Rapids responded

Tank you for taking the time to share your experience with everyone!