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My Nissan of Grand Rapids

Grand Rapids, MI

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Employees
Reviews
Vehicles
4.7
91 Reviews
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3985 Plainfield Avenue Northeast Grand Rapids, Michigan 49525 United States

Grand Rapids, MI

49525

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Showing 91 reviews

January 16, 2026

was in for my free oil change. The service was great and I was out in less the an hour. More

by wqhrobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OlIvia Clarke
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Jan 20, 2026 -

My Nissan of Grand Rapids responded

Thank you for your feedback! We’re glad to hear your oil change was quick and efficient, and that you had a positive experience with our service team. We appreciate your trust in My Auto Grand Rapids and look forward to assisting you again!

January 05, 2026

Jeff Noordhof was great to work with. He was able to help me get some features that I needed. More

by sobleske
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Noordhof, Shaun Losinski
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Jan 20, 2026 -

My Nissan of Grand Rapids responded

Thank you for your feedback! We’re glad Jeff was able to assist you and ensure your new vehicle had all the features you needed. We appreciate your trust in My Auto Grand Rapids and look forward to serving you again in the future.

December 31, 2025

Had a great experience! Very helpful and knowledgeable. Came to look at a car and left with the car! Very thankful for the great salesman and all who helped. More

by taral0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Jones
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Jan 20, 2026 -

My Nissan of Grand Rapids responded

Thank you for your kind words! We’re thrilled to hear you had a great experience and found the right car with the help of our team. Providing knowledgeable and helpful service is always our goal, and we truly appreciate your trust in My Auto Grand Rapids. Congratulations on your new vehicle, and we look forward to serving you again!

December 26, 2025

Got an alignment and my steering wheel is still crooked. Nice people and nice place though More

by wko78ms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jan 20, 2026 -

My Nissan of Grand Rapids responded

Thank you for your feedback. We’re glad you had a positive experience with our team, and we appreciate you sharing your concerns about the alignment. Your input helps us continue to improve our service, and we value your trust in My Auto Grand Rapids.

December 25, 2025

I have my corporate fleet car serviced here, whenever needed. Easy scheduling, accommodating and communicative service agents, and a waiting area geared toward comfort and productivity for those still wo More

by MICHAEL.STCHARLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m horrible with names. But they are all great!
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Jan 20, 2026 -

My Nissan of Grand Rapids responded

Thank you for your thoughtful review! We’re thrilled to hear that our service team provides easy scheduling, clear communication, and a comfortable environment for our customers—even for those continuing to work while they wait. Your recommendation means a lot, and we truly appreciate your trust in My Auto Grand Rapids. We look forward to continuing to serve you again in the future!

December 19, 2025

Thank you for getting me in so quickly for service on my Nissan Rogue and getting everything handled in one appointment. I had thought it was just for a diagnostic appointment and would have to come back ag More

by KRISTI.BAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Bliss
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Jan 20, 2026 -

My Nissan of Grand Rapids responded

Thank you for your kind feedback! We’re glad our team was able to handle everything for your Nissan Rogue in a single visit and make the process as convenient as possible. Providing efficient, proactive service is always our goal, and we truly appreciate your trust in My Auto Grand Rapids. We look forward to serving you again!

December 16, 2025

Fast and easy oil change on a day that weather was not so very friendly! thank you! More

by BRETT.LAITILA
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jan 20, 2026 -

My Nissan of Grand Rapids responded

Thank you for your feedback! We’re glad our team was able to provide a fast and efficient oil change, even on a challenging weather day. Your trust in My Auto Grand Rapids means a lot, and we look forward to serving you again!

December 14, 2025

We really appreciated all the time, texts, calls and videos of the vehicles we were looking at. Jeff really made it a stress free experience. More

by peterman_c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff, Shawn
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Jan 20, 2026 -

My Nissan of Grand Rapids responded

Thank you for your kind words! We’re thrilled to hear that Jeff was able to make your experience stress-free with clear communication and helpful information. Providing a seamless and personalized car-buying experience is our goal, and we’re glad it made a difference for you. We truly appreciate your trust in My Auto Grand Rapids and look forward to assisting you again in the future!

December 01, 2025

Paul Jones was phenomenal He sets the bar for what a new car salesman should be. He thoroughly knows his product and the technology with his products which in purchasing previous vehicles from other dea More

by korpurt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Jones, the young lady that was in charge of financing who just had moved to the my Nissan dealership phenomenal also
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Jan 20, 2026 -

My Nissan of Grand Rapids responded

Thank you for sharing your experience! We’re delighted that Paul was able to provide exceptional service and guide you through every step, from the deal to setting up your new vehicle’s technology. It means a lot to hear that his knowledge and dedication stood out. We truly appreciate your recommendation and look forward to serving you again at My Auto Grand Rapids!

November 29, 2025

They were very courteous and informative. They did the repairs and gave me information on other maintenance for my car. More

by BBARNES87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know names
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Jan 20, 2026 -

My Nissan of Grand Rapids responded

Thank you for your kind words! We’re glad our team was able to provide courteous service and helpful information about your vehicle’s maintenance. We truly appreciate your trust in us and look forward to assisting you again at My Auto Grand Rapids.

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