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My Nissan of Grand Rapids

Grand Rapids, MI

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Employees
Reviews
Vehicles
4.7
91 Reviews
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3985 Plainfield Avenue Northeast Grand Rapids, Michigan 49525 United States

Grand Rapids, MI

49525

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Showing 91 reviews

May 24, 2026

I like the dealership and had great experience but had service done and ask for parts back and didn't receive all of them and didn't notice until I got home which I was not happy at all. More

by CIA030671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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May 27, 2026 -

My Nissan of Grand Rapids responded

We appreciate you bringing this to our attention. Our Service Manager, Mark Leutzinger, would like to speak with you about your recent service experience with us. Please give him a call at your earliest convenience: (231) 206-0612

May 21, 2026

Every one was very friendly and checked in on me The service was fast ans easy More

by meliss252
Recommend Dealer
Yes
Employees Worked With
Charlie
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May 27, 2026 -

My Nissan of Grand Rapids responded

Thank you for the 5-star review! We’re glad to hear our team made your visit friendly, fast, and easy. We appreciate you choosing us for your service needs and look forward to seeing you again next time!

May 21, 2026

It was fine. A service was fine, no complaints. Have been coming here for years More

by clevelanddavid7
Recommend Dealer
Yes
Employees Worked With
Don't remember.
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May 27, 2026 -

My Nissan of Grand Rapids responded

We appreciate your continued support over the years and are glad to hear everything went smoothly during your recent service visit. Thank you for choosing us — we look forward to seeing you again next time!

May 19, 2026

Stopped in for an oil change. They changed the oil and roasted the tires. Very fast and efficient. Super friendly. More

by chaddevos
Recommend Dealer
Yes
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May 27, 2026 -

My Nissan of Grand Rapids responded

Thank you for the great review! We’re glad to hear you had a fast and friendly experience with us. We appreciate you trusting our team with your vehicle and look forward to seeing you again for your next service visit!

May 16, 2026

Dealership was great no problems, salesmen were informative and helpful They answered all my questions More

by m69cline
Recommend Dealer
Yes
Employees Worked With
Don't remember a name but they were awesome
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May 18, 2026 -

My Nissan of Grand Rapids responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience with our dealership and that our sales team was informative and helpful throughout the process. Providing excellent customer service and answering all your questions is always our goal. We appreciate your support and look forward to assisting you again in the future!

May 13, 2026

People were pleasant. Car issue was fixed, but came out with another issue Airbag light More

by adam.clark270
Recommend Dealer
No
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May 18, 2026 -

My Nissan of Grand Rapids responded

We appreciate you bringing this to our attention. Our Service Manager, Mark Leutzinger, would like to speak with you about your recent service experience with us. Please give him a call at your earliest convenience: (231) 206-0612

May 13, 2026

James is AMAZING! !! We needed a car in a hurry and as always he came through for us. Recommend him 1000 time over! More

by j.wilterdink
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Averi Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Balder
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May 18, 2026 -

My Nissan of Grand Rapids responded

Thank you so much for the amazing review! We’re thrilled to hear James was able to help you find the right vehicle quickly and make the process a great experience. We truly appreciate your recommendation and your continued trust in our team. Enjoy your new vehicle, and we look forward to assisting you again in the future!

May 12, 2026

very friendly, professional. would definitely buy from the. again. Totally trust the service techs for repairs More

by Dj
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Paul jones
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May 18, 2026 -

My Nissan of Grand Rapids responded

Thank you for the 5-star review! We truly appreciate your kind words about our friendly and professional team. It means a lot to know you trust our service technicians and had such a positive experience with us. We look forward to helping you again whenever you need sales or service in the future!

May 06, 2026

4th car from Paul. Very good dealership Everything went better than expected. They always have everything done and ready when you walk thru the door. Paul is great More

by sammyt3
Recommend Dealer
Yes
Employees Worked With
Paul
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May 08, 2026 -

My Nissan of Grand Rapids responded

Thank you for your continued trust and for being a valued customer. We’re glad to hear that your experience once again exceeded expectations and that everything was prepared and ready for you upon arrival. We truly appreciate your loyalty and kind words about Paul and our team. We look forward to assisting you with your next vehicle as well.

May 06, 2026

Personal sales staff. Went out of their way to find the perfect car for me. Not pushy just handled in a way that left me feeling confident in my purchase. More

by pdunnette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Averi Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2026 -

My Nissan of Grand Rapids responded

Thank you for your kind review and for choosing our dealership. We’re glad to hear our team provided a personalized, no-pressure experience and helped you find the perfect vehicle. We truly appreciate your feedback and look forward to serving you again in the future.

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