My Chrysler Dodge Jeep Ram Fiat - Service Center

software upgrade 2014 dodge ram This was a recall upgrade, my 9:00 appointment was handled swiftly and the people involved were all professional and courteous. I would recommend them This was a recall upgrade, my 9:00 appointment was handled swiftly and the people involved were all professional and courteous. I would recommend them to all that live in the Mount Pleasant area. More

oil change everything was find till I went to get in my car and noticed a BLACK oily substance on my car matt.(about a size 10 shoe)..they did offer to clean it everything was find till I went to get in my car and noticed a BLACK oily substance on my car matt.(about a size 10 shoe)..they did offer to clean it ...but I did have somewhere to go...if they would have just put a paper matt down I wouldn't be writing this .. More

Check Engine Indication Fixed I was originally displeased because Service wouldn’t even scan code to see if it was safe to drive my PT Cruiser — in fairness though, they were quite I was originally displeased because Service wouldn’t even scan code to see if it was safe to drive my PT Cruiser — in fairness though, they were quite busy. I returned for my appointment a couple days later and it turned out to need a part. After that came in, another part — this time the PCM — needed replacement. $1400 MoPar Part, but used one would be about $300. No Brainer, since 2010 PT Cruiser not worth fitting a new part. Went with used part, came back when it arrived, and that fixed the problem. “Mandi”, the Service Advisor, was personable and pleasant. She worked to get me the best price on repairs she could and kept me informed of progress. The dealer had free donuts, popcorn, soft drinks, and coffee available usually in the waiting area, along with magazines and television. All in all, as good an experience as any car trouble can be. I would have given 5 stars if they could have read my code originally and told me whether it was OK to drive my car with the “Check Engine” light on steady. More

Service trip The service team was proactive in addressing any problems they noticed. My warranty is nearly up so this level of attention was greatly appreciated! The service team was proactive in addressing any problems they noticed. My warranty is nearly up so this level of attention was greatly appreciated! Mandi is always pleasant to work with. More

Oil Change First time at this location. The previous place I took it was more expensive and took twice as long. The waiting lobby was nice and everybody was real First time at this location. The previous place I took it was more expensive and took twice as long. The waiting lobby was nice and everybody was really friendly. Will definitely be returning to this place. More

Engine Replacement I brought my 2008 Ram in for warranty service on 09/06/2018. My Ram engine overheated causing extensive damage to pistons and cylinder walls. The ro I brought my 2008 Ram in for warranty service on 09/06/2018. My Ram engine overheated causing extensive damage to pistons and cylinder walls. The root cause of the problem was traced to a leaking water pump. After getting a runaround for the status on my vehicle for 8.5 weeks I was told the vehicle was ready, and picked it up on 11/06/2018. In three weeks and less than 1000 miles later, I had another engine failure. The second dealer suspected that the original replacement was done incorrectly. Now I am having to wait for another engine replacement. So in the last 13 weeks I have had my truck for less than 3 weeks. More

Easy and fast Mandi was able to work my daughter ‘s car in on a Saturday AM prior to her making a long trip . This was much appreciated. The quality of the work was Mandi was able to work my daughter ‘s car in on a Saturday AM prior to her making a long trip . This was much appreciated. The quality of the work was excellent and the process was painless. Thanks to all the staff involved! More

Quick and Friendly Response Contacted my salesperson Dick Cook about a couple of minor issues regarding my recent lease. He was quick to respond and took care of my issues in a t Contacted my salesperson Dick Cook about a couple of minor issues regarding my recent lease. He was quick to respond and took care of my issues in a timely manner. I will continue to give MY Chrysler my business and have recommended them several times to others. More

Great service as always. I dropped my vehicle off on a Sunday night and they had the issue fixed as well as a recall that needed done and was ready to go Monday afternoon. I dropped my vehicle off on a Sunday night and they had the issue fixed as well as a recall that needed done and was ready to go Monday afternoon. More