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My Chrysler Dodge Jeep Ram Fiat - Service Center

Mt Pleasant, MI

4.6
456 Reviews

456 Reviews of My Chrysler Dodge Jeep Ram Fiat - Service Center

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May 25, 2019

Very kind and welcoming I went in because my cooling fan was loose. They looked at it and agreed, then they replaced my cooling fan. It was just past my warranty expiring, bu More

by Benfield17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hacker
Jun 03, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your service business!

May 24, 2019

Oil change Great service! They were able to get me in quick and my vehicle done quick. The salesman was very helpful. Helping with a last minute issue. More

by Autumn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brennen Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Daniel thank you for giving us the opportunity to earn your business!

May 16, 2019

Fast, friendly, and affordable. The gentleman at the counter was very polite and didn't rush me along. He answed my questions with a smile and happily showed me were the waiting room More

by Trevi1tm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hacker
May 22, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for leaving such a kind review! We try our best to make our customers feel comfortable and we're overjoyed to hear you had a positive experience with us. Please do not hesitate to come back in if you ever need anything else!

May 04, 2019

Almost Perfect! I still have clock issues and have tried to set it properly myself but it is not working for me. All else was perfect service. More

by Darlene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ, Brandon Hacker
May 07, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Darlene thank you for taking the time to share your experience with everyone!

May 03, 2019

Recall of part and oil change and rotation of tires Very courteous and friendly very nice waiting room with all the comforts of home. Donuts coffee popcorn tv and of course who could forget the massag More

by kr_dowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick Cook
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brennen Hooper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason. , Brandon Hacker
May 13, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your service business!

April 30, 2019

Totally satisfied with the service and employees This was our first time at this dealership. It was Easy to schedule appointment. Friendly and knowledgeable staff. Fast service. Will definitely sched More

by Luckygirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m not good at remembering names.
May 13, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your service business!

April 24, 2019

They didn’t do what I asked them to do I had called to make sure that they could open up the engine because we were sure that there was a problem with the engine heads. I was told they woul More

by Unhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Hacker
Apr 25, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry to hear you had a less than satisfactory experience with us. Leaving people unsatisfied is our last intention and we always try to keep our customers' best interest in mind. We apologize for the miscommunication and we hope you will give us another chance to earn your business in the future.

April 17, 2019

Service with a smile The guys are friendly and have the ability to explain knowledge about your vehicle in ways you can actually understand it. They have even drew me pict More

by Mandi_R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennen Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hacker
Apr 24, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your service business and for taking the time to share your experience with everyone!

April 14, 2019

Caravan Always friendly. Explains everything. 75 miles away from home. I will buy my next van at my Chrysler. I call for service and get an appointment . They More

by Buster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of names
Apr 15, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your business!

April 04, 2019

Great repair shop. I have been bringing my Dodge in to this location for years when it is in need of intensive repairs and they have never once let me down. Perhaps a li More

by MorganFreeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know who specifically works on my vehicle each time I bring it in.
Apr 15, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your business!

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