My Chrysler Dodge Jeep Ram Fiat - Service Center
Mt Pleasant, MI
459 Reviews of My Chrysler Dodge Jeep Ram Fiat - Service Center
Recall eco diesel Staff was friendly and scheduling was easy. However they had few details on how this recall would affect the performance, fuel consumption, def consum Staff was friendly and scheduling was easy. However they had few details on how this recall would affect the performance, fuel consumption, def consumption that would be changed with the computer flash they performed for the recall. Also had oil change required light come on while traveling home. I am not due for 2000 more miles and they did the oil change. I called and they could not tell me why or if there was a new oil change interval after recall. Said I should come back in but was unable to that day. Overall they where as helpful as they could be but fiat Chrysler needs to do a better job informing there service teams for these type of recalls. It’s the only reason I would not give five stars. More
Good service Brandon in service was very friendly and made me aware of a bad air filter. They replaced it and changed the oil in my vehicle. It took a little longe Brandon in service was very friendly and made me aware of a bad air filter. They replaced it and changed the oil in my vehicle. It took a little longer than usual but all in all I'm happy! More
Car in lump mode They diagnosed my problem, took care of it, found a recall for another issue also. Asked me to bring it back in 500 miles to make sure it still ok. F They diagnosed my problem, took care of it, found a recall for another issue also. Asked me to bring it back in 500 miles to make sure it still ok. Friendly, professional, knowledgeable and seemed to care for the customers. I will be back. More
Very kind and welcoming I went in because my cooling fan was loose. They looked at it and agreed, then they replaced my cooling fan. It was just past my warranty expiring, bu I went in because my cooling fan was loose. They looked at it and agreed, then they replaced my cooling fan. It was just past my warranty expiring, but they were so kind to replace it for no charge to me. I love going in there, they are always polite, understanding, and work with you. More
Oil change Great service! They were able to get me in quick and my vehicle done quick. The salesman was very helpful. Helping with a last minute issue. Great service! They were able to get me in quick and my vehicle done quick. The salesman was very helpful. Helping with a last minute issue. More
Fast, friendly, and affordable. The gentleman at the counter was very polite and didn't rush me along. He answed my questions with a smile and happily showed me were the waiting room The gentleman at the counter was very polite and didn't rush me along. He answed my questions with a smile and happily showed me were the waiting room was. While waiting, 2 employees asked me how I was doing and made polite conversation. My car was ready in an acceptable amount of time. Overall, great service! More
Almost Perfect! I still have clock issues and have tried to set it properly myself but it is not working for me. All else was perfect service. I still have clock issues and have tried to set it properly myself but it is not working for me. All else was perfect service. More
Recall of part and oil change and rotation of tires Very courteous and friendly very nice waiting room with all the comforts of home. Donuts coffee popcorn tv and of course who could forget the massag Very courteous and friendly very nice waiting room with all the comforts of home. Donuts coffee popcorn tv and of course who could forget the massage chairs More
Totally satisfied with the service and employees This was our first time at this dealership. It was Easy to schedule appointment. Friendly and knowledgeable staff. Fast service. Will definitely sched This was our first time at this dealership. It was Easy to schedule appointment. Friendly and knowledgeable staff. Fast service. Will definitely schedule our next service with them. More
They didn’t do what I asked them to do I had called to make sure that they could open up the engine because we were sure that there was a problem with the engine heads. I was told they woul I had called to make sure that they could open up the engine because we were sure that there was a problem with the engine heads. I was told they would take care if it. I left the Jeep. The department called and said there was nothing wrong with the car, but they never tore down the engine. I took the car to another garage where they immediately heard problems with the sound of the engine and did what we asked them to do, tore down the engine. I never plan to bring any vehicle to your service department. More