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My Chrysler Dodge Jeep Ram Fiat - Service Center

Mt Pleasant, MI

4.6
459 Reviews

459 Reviews of My Chrysler Dodge Jeep Ram Fiat - Service Center

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June 11, 2019

Recall eco diesel Staff was friendly and scheduling was easy. However they had few details on how this recall would affect the performance, fuel consumption, def consum More

by trevor.a.turner@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unfortunately I can not remember
Jun 24, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

June 05, 2019

Good service Brandon in service was very friendly and made me aware of a bad air filter. They replaced it and changed the oil in my vehicle. It took a little longe More

by Bjb2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hacker
Jun 24, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

May 31, 2019

Car in lump mode They diagnosed my problem, took care of it, found a recall for another issue also. Asked me to bring it back in 500 miles to make sure it still ok. F More

by Ladyorange50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of name, Brandon Hacker
Jun 03, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your service business!

May 25, 2019

Very kind and welcoming I went in because my cooling fan was loose. They looked at it and agreed, then they replaced my cooling fan. It was just past my warranty expiring, bu More

by Benfield17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hacker
Jun 03, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your service business!

May 24, 2019

Oil change Great service! They were able to get me in quick and my vehicle done quick. The salesman was very helpful. Helping with a last minute issue. More

by Autumn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brennen Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Daniel thank you for giving us the opportunity to earn your business!

May 16, 2019

Fast, friendly, and affordable. The gentleman at the counter was very polite and didn't rush me along. He answed my questions with a smile and happily showed me were the waiting room More

by Trevi1tm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hacker
May 22, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for leaving such a kind review! We try our best to make our customers feel comfortable and we're overjoyed to hear you had a positive experience with us. Please do not hesitate to come back in if you ever need anything else!

May 04, 2019

Almost Perfect! I still have clock issues and have tried to set it properly myself but it is not working for me. All else was perfect service. More

by Darlene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ, Brandon Hacker
May 07, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Darlene thank you for taking the time to share your experience with everyone!

May 03, 2019

Recall of part and oil change and rotation of tires Very courteous and friendly very nice waiting room with all the comforts of home. Donuts coffee popcorn tv and of course who could forget the massag More

by kr_dowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick Cook
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brennen Hooper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason. , Brandon Hacker
May 13, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your service business!

April 30, 2019

Totally satisfied with the service and employees This was our first time at this dealership. It was Easy to schedule appointment. Friendly and knowledgeable staff. Fast service. Will definitely sched More

by Luckygirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m not good at remembering names.
May 13, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your service business!

April 24, 2019

They didn’t do what I asked them to do I had called to make sure that they could open up the engine because we were sure that there was a problem with the engine heads. I was told they woul More

by Unhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Hacker
Apr 25, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry to hear you had a less than satisfactory experience with us. Leaving people unsatisfied is our last intention and we always try to keep our customers' best interest in mind. We apologize for the miscommunication and we hope you will give us another chance to earn your business in the future.

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