My Chrysler Dodge Jeep Ram Fiat - Service Center
Mt Pleasant, MI
456 Reviews of My Chrysler Dodge Jeep Ram Fiat - Service Center
Recall All the staff was very nice! Your waiting area is very nice and kid friendly! Service got me in and out as fast as possible! All the staff was very nice! Your waiting area is very nice and kid friendly! Service got me in and out as fast as possible! More
Regular oil change I called looking for time slot for oil change they were able to get me in immediately this was great because I happened to be in town for the day I lu I called looking for time slot for oil change they were able to get me in immediately this was great because I happened to be in town for the day I luv 20 miles out. Thank you More
Broke a piece of my shifter They busted the button on my shifter then tried to cover it up by gluing it. I got back in my car only to receive sticky glue all over my hand. They n They busted the button on my shifter then tried to cover it up by gluing it. I got back in my car only to receive sticky glue all over my hand. They never told me they broke the part. I understand things happen and I would've been understanding. But this experience has led me to turn in my Jeep and go back to being a Ford customer. My wife and I will never be Jeep customers again. More
Emergency repair of brakes Pulled in at 4:30 with an issue with one or more brake grabbing and not releasing. They kept someone to work on it so we could get home without ruinin Pulled in at 4:30 with an issue with one or more brake grabbing and not releasing. They kept someone to work on it so we could get home without ruining the brakes or worse. More
Great Service The staff was very professional and completed all the repairs timely and completely. They were very helpful and even checked a couple of items in add The staff was very professional and completed all the repairs timely and completely. They were very helpful and even checked a couple of items in addition to my scheduled service. More
Car recalls on 3 of are cars Lineup car to be done at another dealership said need to get parts that was a year ago never a call back calls the dealer two times no response . I ha Lineup car to be done at another dealership said need to get parts that was a year ago never a call back calls the dealer two times no response . I have seven mopars I will never buy a car from them I will come to my More
Recall on an 01 Jeep Grand Cherokee There were a couple hiccups with the completion of the recall on my Jeep. Brandon kept me updated on the progress and apologized repeatedly about it t There were a couple hiccups with the completion of the recall on my Jeep. Brandon kept me updated on the progress and apologized repeatedly about it taking so long. I will definitely go back if I have any other service needs. More
Recall eco diesel Staff was friendly and scheduling was easy. However they had few details on how this recall would affect the performance, fuel consumption, def consum Staff was friendly and scheduling was easy. However they had few details on how this recall would affect the performance, fuel consumption, def consumption that would be changed with the computer flash they performed for the recall. Also had oil change required light come on while traveling home. I am not due for 2000 more miles and they did the oil change. I called and they could not tell me why or if there was a new oil change interval after recall. Said I should come back in but was unable to that day. Overall they where as helpful as they could be but fiat Chrysler needs to do a better job informing there service teams for these type of recalls. It’s the only reason I would not give five stars. More
Good service Brandon in service was very friendly and made me aware of a bad air filter. They replaced it and changed the oil in my vehicle. It took a little longe Brandon in service was very friendly and made me aware of a bad air filter. They replaced it and changed the oil in my vehicle. It took a little longer than usual but all in all I'm happy! More
Car in lump mode They diagnosed my problem, took care of it, found a recall for another issue also. Asked me to bring it back in 500 miles to make sure it still ok. F They diagnosed my problem, took care of it, found a recall for another issue also. Asked me to bring it back in 500 miles to make sure it still ok. Friendly, professional, knowledgeable and seemed to care for the customers. I will be back. More