My Chrysler Dodge Jeep Ram Fiat - Service Center
Mt Pleasant, MI
459 Reviews of My Chrysler Dodge Jeep Ram Fiat - Service Center
Car would it start Jeep would not start and they got us in quick. Other dealer was going to have us wait 2 weeks. They worked on it and really verified it worked. Jeep would not start and they got us in quick. Other dealer was going to have us wait 2 weeks. They worked on it and really verified it worked. More
Happy with Service They got me in very quickly when another local dealer completely misdiagnosed my Durango. They diagnosed it and gave me a couple options and even told They got me in very quickly when another local dealer completely misdiagnosed my Durango. They diagnosed it and gave me a couple options and even told me the part that failed was non oem which I then figured out went back to a deer I hit last fall. Because of their honesty they ended up saving a lot of money. I can not say enough good things about Brennan. He is young ambitious and very friendly. As a manager myself my advice is to train him well and compensate him accordingly, you want to make sure he sticks around. More
Bad work done on an oil change!! Went in for just an oil change. The plug was not tightened and was leaking oil the air filter was not hooked back up to the engine and the antifreeze Went in for just an oil change. The plug was not tightened and was leaking oil the air filter was not hooked back up to the engine and the antifreeze over fill was empty and never filled. Thankfully I noticed the oil drip about 5 days later and checked everything over with my Husband and he ended up tightening the oil bolt and fixing everything else!! They would have been responsible for replacing a whole new motor, pretty shoddy work for something so simple! Not happy with the service department at all and you can count on my husband calling them and letting them know about it! More
Recall All the staff was very nice! Your waiting area is very nice and kid friendly! Service got me in and out as fast as possible! All the staff was very nice! Your waiting area is very nice and kid friendly! Service got me in and out as fast as possible! More
Regular oil change I called looking for time slot for oil change they were able to get me in immediately this was great because I happened to be in town for the day I lu I called looking for time slot for oil change they were able to get me in immediately this was great because I happened to be in town for the day I luv 20 miles out. Thank you More
Broke a piece of my shifter They busted the button on my shifter then tried to cover it up by gluing it. I got back in my car only to receive sticky glue all over my hand. They n They busted the button on my shifter then tried to cover it up by gluing it. I got back in my car only to receive sticky glue all over my hand. They never told me they broke the part. I understand things happen and I would've been understanding. But this experience has led me to turn in my Jeep and go back to being a Ford customer. My wife and I will never be Jeep customers again. More
Emergency repair of brakes Pulled in at 4:30 with an issue with one or more brake grabbing and not releasing. They kept someone to work on it so we could get home without ruinin Pulled in at 4:30 with an issue with one or more brake grabbing and not releasing. They kept someone to work on it so we could get home without ruining the brakes or worse. More
Great Service The staff was very professional and completed all the repairs timely and completely. They were very helpful and even checked a couple of items in add The staff was very professional and completed all the repairs timely and completely. They were very helpful and even checked a couple of items in addition to my scheduled service. More
Car recalls on 3 of are cars Lineup car to be done at another dealership said need to get parts that was a year ago never a call back calls the dealer two times no response . I ha Lineup car to be done at another dealership said need to get parts that was a year ago never a call back calls the dealer two times no response . I have seven mopars I will never buy a car from them I will come to my More
Recall on an 01 Jeep Grand Cherokee There were a couple hiccups with the completion of the recall on my Jeep. Brandon kept me updated on the progress and apologized repeatedly about it t There were a couple hiccups with the completion of the recall on my Jeep. Brandon kept me updated on the progress and apologized repeatedly about it taking so long. I will definitely go back if I have any other service needs. More