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My Chrysler Dodge Jeep Ram Fiat - Service Center

Mt Pleasant, MI

4.6
459 Reviews

459 Reviews of My Chrysler Dodge Jeep Ram Fiat - Service Center

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July 15, 2019

Car would it start Jeep would not start and they got us in quick. Other dealer was going to have us wait 2 weeks. They worked on it and really verified it worked. More

by Mcdvbasso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hacker
Jul 16, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing your experience and for giving us the opportunity to earn your business.

July 07, 2019

Happy with Service They got me in very quickly when another local dealer completely misdiagnosed my Durango. They diagnosed it and gave me a couple options and even told More

by J_BOAKES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brennen Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

July 05, 2019

Bad work done on an oil change!! Went in for just an oil change. The plug was not tightened and was leaking oil the air filter was not hooked back up to the engine and the antifreeze More

by Tracey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paperwork doesn’t say who serviced it., Brandon Hacker
Jul 30, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

I have reached out to our Service Manager, Mark Leutzinger, and he would like to speak with you directly regarding your issues. Please reach out to Mark at your convenience at 231.799.2886.

June 28, 2019

Recall All the staff was very nice! Your waiting area is very nice and kid friendly! Service got me in and out as fast as possible! More

by RachelM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hacker
Jun 29, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

June 20, 2019

Regular oil change I called looking for time slot for oil change they were able to get me in immediately this was great because I happened to be in town for the day I lu More

by casnider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hacker
Jun 24, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

June 19, 2019

Broke a piece of my shifter They busted the button on my shifter then tried to cover it up by gluing it. I got back in my car only to receive sticky glue all over my hand. They n More

by Chucktaylor
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Hacker
Jul 30, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

I have reached out to our Service Manager, Mark Leutzinger, and he would like to speak with you directly regarding your issues. Please reach out to Mark at your convenience at 231.799.2886.

June 18, 2019

Emergency repair of brakes Pulled in at 4:30 with an issue with one or more brake grabbing and not releasing. They kept someone to work on it so we could get home without ruinin More

by Deh50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hacker
Jun 24, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

June 14, 2019

Great Service The staff was very professional and completed all the repairs timely and completely. They were very helpful and even checked a couple of items in add More

by WillyD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hacker
Jun 24, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

June 14, 2019

Car recalls on 3 of are cars Lineup car to be done at another dealership said need to get parts that was a year ago never a call back calls the dealer two times no response . I ha More

by Candy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Garver, Brandon Hacker
Jun 24, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

June 14, 2019

Recall on an 01 Jeep Grand Cherokee There were a couple hiccups with the completion of the recall on my Jeep. Brandon kept me updated on the progress and apologized repeatedly about it t More

by Jbrush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hacker
Jun 24, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

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