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My Chrysler Dodge Jeep Ram Fiat - Service Center

Mt Pleasant, MI

4.6
459 Reviews

459 Reviews of My Chrysler Dodge Jeep Ram Fiat - Service Center

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October 08, 2019

Great place for service The service was exceptional. We got in quickly and we were treated with respect. I’d recommend My Chrysler to my friends for service any day. The donu More

by Grammahunt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your business and for sharing your experience with everyone! We apologize if the music was too loud.

October 02, 2019

Awesome service I'm always greeted with a smile and feel like they listen to my concerns and usually get me in in a reasonable time frame More

by Tina Arntz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
Oct 03, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your business and for sharing your experience with everyone!

October 02, 2019

It’s leaking again It took 3 visits and over $1k, but if it holds up OK then. Maybe hard test drives before delivery might have prevented return visits. At any rate th More

by Laker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kissane, Brennen — others
Oct 03, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to rate our dealership. We apologize for any inconveniences that you have experienced, but are glad to hear that everything has been taken care of. We hope that you will continue to give us the opportunity to earn your business in the future.

October 01, 2019

Good experience They got me right in and had it done in 2 days. Also had a nice loaner for me to drive while I waited. I would definitely recommend them. More

by Netterlundjessica1015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 03, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your business and for sharing your experience with everyone!

September 19, 2019

Word of encouragement I needed a part that was on backorder till 26 th we as a customer had to find a dealer with the part and pay for it and ship it to you my suggestion i More

by Rj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember
Sep 26, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to share your experience. We apologize for this inconvenience and hope that you will give us the opportunity to earn back your business in the future.

September 18, 2019

Great experience! They took my car in without an appointment, did the service and had me back on the road in the time he estimated it would be. Friendly and thorough. More

by sskornicka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 23, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to rate our dealership and for sharing your experience!

September 17, 2019

Ok, but could have been better. Been getting my oil changed here for 3 years now. Ever since I purchased the car. This was by far the worst experience I have had there. Usually I wou More

by Pulsar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember name
Sep 26, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing your experience. We are very sorry that you experienced these delays and we hope that you will give us the opportunity to earn back your business in the future.

September 04, 2019

Didn’t notify part had no come in Drove 90 miles round trip to find out I had to do the same thing one day later. I was now offered a loaner to minimize my cost. More

by Kschwamy
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brennen Hooper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry to hear that you have experienced this inconvenience. We hope that you will give us another chance to earn back your business in the future.

July 28, 2019

Crappy service Bought a 2015 dart new and have had it in several times for the SAME REASON only to be told there's nothing wrong with it. Guessing its time for an at More

by Done46
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dick Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

I am sorry to hear you are not happy with the assistance we have been providing regarding your 2015 Dart. I have reached out to our General Manager, Dave Sedgley, and he would like to speak with you directly regarding your issues. Please reach out to Dave at your convenience at 231.799.2886.

July 26, 2019

Thorough and fast Polite and fast for three company initiated recall repairs. Was pleasantly surprised by the quick repairs.All of my data was updated by my phone call More

by Cosano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lady who made my appointment , Doug Armstrong
Jul 29, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing your experience and for giving us the opportunity to earn your business.

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