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My Chrysler Dodge Jeep Ram Fiat - Service Center

Mt Pleasant, MI

4.6
459 Reviews

459 Reviews of My Chrysler Dodge Jeep Ram Fiat - Service Center

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April 10, 2020

Way over priced on the oil change I recieved. I have never paid 66.00 for one. Will not go back there for service of any kind. More

by robinstait
Recommend Dealer
No
Employees Worked With
Tyler Sawyer
May 07, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

I am sorry to hear that you had a less than exceptional experience during your last visit! It is our policy to disclose pricing of oil changes before the work has been performed. I spoke with our General Manager Dave Sedgley and he would like to speak with you regarding your service visit. Please reach out to Dave directly at 231.799.2886.

April 02, 2020

Quick service for what I expected. Everyone seemed friendly. I worked at parkway Chrysler dealership so I was happy to find another one I trust More

by Nathan.K
Recommend Dealer
Yes
Employees Worked With
Tyler Sawyer
Apr 03, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your business and for sharing your experience with everyone!

March 12, 2020

My receipt said they checked my fluids and all lamps. My brake light was still out. I wonder if my fluids were checked. I didn't want to ask again because I already asked about my light. More

by TERESSACOWEN1
Recommend Dealer
No
Employees Worked With
Dave White
May 07, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

I am sorry to hear that you had a less than exceptional experience during your last visit! I spoke with our General Manager Dave Sedgley and he would like to speak with you regarding your service visit. Please reach out to Dave directly at 231.799.2886.

March 07, 2020

The gentalman was very friendly he answered all my questions and was very helpful wasnt happy with price it cost me but other wise im very happy More

by Sweetp
Recommend Dealer
Yes
Employees Worked With
Brennen Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the kind words! We are very glad we could help you out. Please let us know if you ever need anything else.

February 25, 2020

My wife had no heat in her car, Spoke to Pat, he had a loaner vehicle ready the next morning & fixed her car the same day! Great work! More

by Ben
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennen Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Swanton
Mar 04, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for trusting us with your business and for sharing your experience with everyone!

February 12, 2020

Great work! Had to order part, but got it the next day and done before the estimated time..and done correctly. Would highly recommend them More

by DANRENA_KEENOY
Recommend Dealer
Yes
Employees Worked With
Ron Kissane, Dave White
Feb 13, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing your experience with everyone and for giving us the opportunity to earn your business!

February 08, 2020

Excellent service! The service dept was friendly and efficient. The waiting area had everything I needed during my stay. I will continue to go back. More

by Amalheim
Recommend Dealer
Yes
Employees Worked With
Ron Kissane, Dave White
Feb 12, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the kind words! We're so glad you had a great service experience! Please let us know if there is ever anything you need.

February 06, 2020

For the most part employees are friendly and helpful but the technicians are not concerned with taking care of the vehicle. I spent thousands of dollars on my vehicle and I take extra precautions to keep it More

by bjwichert
Recommend Dealer
No
Employees Worked With
Ron Kissane
Feb 13, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry for any inconvenience we caused you. This is unacceptable, and we will use this situation as a learning experience moving forward. We will make sure to use paper floor mats in every vehicle from now on. Thank you for bringing this to our attention; we hope to earn your business back in the future.

February 04, 2020

EXCELLENT! I was treated very well. All the workers seem to be glad to be working their very nice atmosphere Mgr took time to explain what was wrong More

by mcrapo
Recommend Dealer
Yes
Employees Worked With
Dave White
Feb 04, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing your experience and for giving us the opportunity to earn your business!

January 30, 2020

Had a recall on my Jeep for something I don’t know what but my visit was quickly done and my wait was mad easy with coffee and donuts and old Matlock movies More

by Jake123
Recommend Dealer
Yes
Employees Worked With
Ron Kissane, Dave White
Feb 04, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing your experience and for giving us the opportunity to earn your business!

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