My Chrysler Dodge Jeep Ram Fiat - Service Center

I have a motor home And this dealership was the closest to me to service my needs. Tyler was the technician I spoke with he was very attentive and understood my needs. I am so pleased with their service I to me to service my needs. Tyler was the technician I spoke with he was very attentive and understood my needs. I am so pleased with their service I would not hesitation to refer them or return there again. More

When I made my appointment, I specifically asked to have the oil changed and tires rotated. I stated that again when I brought my Jeep in. Paid for it and realized after I left the dealership, they had n the oil changed and tires rotated. I stated that again when I brought my Jeep in. Paid for it and realized after I left the dealership, they had not rotated my tires. I called and stated I had asked to have the tires rotated with the oil change and it didn’t happen. He said I could bring it back in. I would have to take a day off work and 60 miles RT. Frustrated. More

I had to take my car in three times before it was fixed correctly. Communication not the greatest. They needed to order a part and said it should be in the next day. Ten days later I called and they said t correctly. Communication not the greatest. They needed to order a part and said it should be in the next day. Ten days later I called and they said they have it. More

Need more personal follow up from the service Tech to the customer. I had to contact them in order to learn the status of my repair customer. I had to contact them in order to learn the status of my repair More

This is the worst place I have ever had work done you said it was fixed and I didn't make it home it quit and when I brought it back you don't even work on it you people suck and don't know anything said it was fixed and I didn't make it home it quit and when I brought it back you don't even work on it you people suck and don't know anything More

Somewhat unsatisfied Was to rotate tires along with servicing. When was told car ready the man asked where unit to unlock the nuts on the tires was and told in car. S Was to rotate tires along with servicing. When was told car ready the man asked where unit to unlock the nuts on the tires was and told in car. Said couldn't find, but didn't want to go through all the stuff. On the service shieet it indicated tires tread was ok but getting low and needed new windshield wipers and new air filter. I was in the waiting room while service being done. They could have come to me and indicated the situation and it could have been resolved at that time. I feel there was a lack of professionalism and concern for the customer. Not sure about returning my vehicle there for future service. More

Stuck for the second time They forgot to contact us about our car so that we could make other arrangements if needed. Thus leaving the wife stuck at work. Attention to customer They forgot to contact us about our car so that we could make other arrangements if needed. Thus leaving the wife stuck at work. Attention to customer care is lacking. This is the second time this has happened. More

Enjoy going to My Jeep! The service crew get your vehicle right in as soon as possible and they do an awesome job. Love it! 😃 right in as soon as possible and they do an awesome job. Love it! 😃 More

They do a great job. Very pleased with the service. Work hard to solve a problem/issue. This is the second time I have been asked to complete this survey. hard to solve a problem/issue. This is the second time I have been asked to complete this survey. More

The wait time was shorter than we thought. The donuts The wait time was shorter than we thought. The donuts are a very nice touch. It would’ve been perfect if you would’ve had creamer that was regular an The wait time was shorter than we thought. The donuts are a very nice touch. It would’ve been perfect if you would’ve had creamer that was regular and not flavored. Seniors don’t really care for that. Everything was explained and all taken care of. All in all it was a good visit More