My Chrysler Dodge Jeep Ram Fiat - Service Center

Service was great, very friendly. Was not real impressed with your call center when I made appointment. I had to change appointment date, had to leave a message. When my call was returned it was coming from with your call center when I made appointment. I had to change appointment date, had to leave a message. When my call was returned it was coming from a Muskegon number, when I had called Mt. Pleasant. When I answered the person on the other end didn’t identify themselves or say where they were calling from. In fact she didn’t even know who she was calling! She was like “um, hi is ahhh...gee I can’t find who I’m calling for, someone needed to change an appointment?” Not very professional, was somewhat worried about keeping appointment, was hopeful the service department in Mt. Pleasant better than call center. More

They didn’t fix anything I asked them to fix, but I still paid for the $80 inspection. I am really dissatisfied and will go to a different dodge service center. paid for the $80 inspection. I am really dissatisfied and will go to a different dodge service center. More

Excellent service and quality. Got everything that I needed done very quickly and the estimate was right on the money! Thank you for getting me back on the road! needed done very quickly and the estimate was right on the money! Thank you for getting me back on the road! More

They fixed everything, sent me a video of the work and did it all in a timely fashion. Im happy to have my jeep back in great working conditions. Great job. did it all in a timely fashion. Im happy to have my jeep back in great working conditions. Great job. More

I made appointment for an oil change and was very pleased with the ease of scheduling as I was pleased with the customer service I received. with the ease of scheduling as I was pleased with the customer service I received. More

Only reason 4 was because it took about 90 minutes longer than originally said but waiting room was good! Service was as expected, no issue there. than originally said but waiting room was good! Service was as expected, no issue there. More

Good business to deal with. Respectful sales staff. Relaxed atmosphere Comfortable waiting are with refreshments, TV, nearby restrooms and recliners, table and chairs and even Need work in their phon Relaxed atmosphere Comfortable waiting are with refreshments, TV, nearby restrooms and recliners, table and chairs and even Need work in their phone system, I did not receive calls back 2.different Times after leaving voicemail s I recommend this business. More

Noticed oil drips on my driveway the morning after my oil change. Called the dealer to express my concern. Left voicemail asking for return call. No response. Oil all over the undercarriage. Everything appea change. Called the dealer to express my concern. Left voicemail asking for return call. No response. Oil all over the undercarriage. Everything appears to be tight but a very sloppy job. I’m monitoring it. More

Go for all my service on my Jeep. Have treated me good and explain everything to me. I had an oil change and fluids checked, as well as fog lights replaced and explain everything to me. I had an oil change and fluids checked, as well as fog lights replaced More