My Chrysler Dodge Jeep Ram Fiat - Service Center

My first visit to My in Mt Pleasant went very well, thanks to Chris. He was knowledgeable and professional. In two days the repairs were done and the process was easy and quick. Thanks! thanks to Chris. He was knowledgeable and professional. In two days the repairs were done and the process was easy and quick. Thanks! More

Mechanic did nice work. I was able to speak with her after she worked on my car. Only saw a few sales employees with masks. Takes a long time to get work completed it seems. after she worked on my car. Only saw a few sales employees with masks. Takes a long time to get work completed it seems. More

Great service department! I took my 2018 Dodge Ram in for a tune-up and was surprised at how quickly the work was done. They provided me with a loaner vehicle to use while mine was being worked on. a tune-up and was surprised at how quickly the work was done. They provided me with a loaner vehicle to use while mine was being worked on. More

Very professional word done right quick appointment, Very professional word done right quick appointment, nice lounge area to wait , wait wasn’t too long considering how labor intensive it is to chang Very professional word done right quick appointment, nice lounge area to wait , wait wasn’t too long considering how labor intensive it is to change a headlight on a grand cherokee More

I couldn't believe how quick the repair was. Only thing I would suggest is letting the customer know the estimate price of labor and parts before they get there. Wasn't a big deal as I have budgeted about th would suggest is letting the customer know the estimate price of labor and parts before they get there. Wasn't a big deal as I have budgeted about the price it was, but I am sure some people would appreciate a heads up. More

Clean and friendly. No problem . Had refreshments while waiting. Bought the vehicle and I am hoping in the long run will be happy with my choice waiting. Bought the vehicle and I am hoping in the long run will be happy with my choice More

Setting up an appointment was easy. Service on the car was done in less than two hours from the time of drop off. Estimated cost was accurate. Service representative was pleasant. However the representati was done in less than two hours from the time of drop off. Estimated cost was accurate. Service representative was pleasant. However the representative did not inform me of the estimated time it would take to repair. Representative did not offer me a ride home. I did not mind the exercise, but I could have avoided two 45-minute minute walks between the dealership in my home. I could have just waited at the dealership if I knew how short it would have taken. More

Happy with service. Friendly people. Not for being talked into extended warranty that only lasted 2 1/2 yrs when believed 3 - 100,000 mi into extended warranty that only lasted 2 1/2 yrs when believed 3 - 100,000 mi More

The issues with my Caliber have been a guessing game. The service center was great! They listened to my (probably bizarre) explanation as to what all was going on, then they did their diagnostics and thoroug service center was great! They listened to my (probably bizarre) explanation as to what all was going on, then they did their diagnostics and thoroughly explained everything to me in ways I (not being so mechanically inclined) can understand. They were also understanding when I told them I’m just not sure yet if I want to put any more money into fixing this car, after having put approx $7,000 into repairs in the last 4-5yrs. I appreciate their professionalism & their patience with me as I absorb this information & try to decide what route I want to go next. (I still say take it out in a field & use it for target practice, or blow it up with a bunch of C4! Haha! More