My Chrysler Dodge Jeep Ram Fiat - Service Center

They were helpful and repaired my vehicle in a timely matter. I bought my 2020 Dodge Ram from Big Rapids Michigan since I live there but they couldn’t work on it till November. I couldn’t wait over a mon matter. I bought my 2020 Dodge Ram from Big Rapids Michigan since I live there but they couldn’t work on it till November. I couldn’t wait over a month for them to fix it at Mt. Pleasant got my vehicle right in. More

The employees were very helpful and respectful. They were also very time sufficient with my appointment. The job was also done sufficiently and they got the job done. also very time sufficient with my appointment. The job was also done sufficiently and they got the job done. More

Average service quality at best. Whole service department seems to fail to communicate with one another and then further with the customer. Truck went into the shop with a problem that was eventually fixed b seems to fail to communicate with one another and then further with the customer. Truck went into the shop with a problem that was eventually fixed but immediately had to be returned for further repairs caused during the first repair. More

The service I received was very good. I was asked if there was anything else that should be checked, there wasn’t. Upon completion of the work I was told about a new air filter on the next visit And t there was anything else that should be checked, there wasn’t. Upon completion of the work I was told about a new air filter on the next visit And the check list was gone over. More

Terrible. Told me I needed brakes. Only 9,000 miles on it. Took to an independent mechanic and he told me they were fine. Will not go back it. Took to an independent mechanic and he told me they were fine. Will not go back More

For me I would of liked better communication via text, phone, or email of the status of the vehicle! I called several and left clear phone number and or email, with zero responses. phone, or email of the status of the vehicle! I called several and left clear phone number and or email, with zero responses. More

Was able to get in fast employees were friendly and service was timely. Waiting area is comfortable. Need more parking as there is never enough service was timely. Waiting area is comfortable. Need more parking as there is never enough More

Excellent job! Vehicle was taken right in at appointment time. Everyone was friendly and wearing masks. Even in the waiting area. Reviewed inspection details and made recommendations. time. Everyone was friendly and wearing masks. Even in the waiting area. Reviewed inspection details and made recommendations. More

Thanks to Nicole for prompt call back and timely appointment. Thanks to Chris for friendliness and being very helpful. Both Nicole and Chris exhibited interest in helping me. Thanks! appointment. Thanks to Chris for friendliness and being very helpful. Both Nicole and Chris exhibited interest in helping me. Thanks! More