My Chrysler Dodge Jeep Ram Fiat - Service Center

Customer service has been great. However, I have had some concerns regarding the inspections. For example the inspection sheet has indicated my tire pressure was checked, and the tires were filled to the cor concerns regarding the inspections. For example the inspection sheet has indicated my tire pressure was checked, and the tires were filled to the correct air pressure. This did not happen. As soon as I started to drive my vehicle after it was serviced, the low tire pressure light was on. Also I was told on one of my visits my air filter needed replaced. I did not replace the air filter. The following appointment for routine maintenance, the inspection check sheet indicated my air filter was in good condition, and not in need of replacement. I have several concerns regarding the inspection process. I feel my vehicle is not being inspected thoroughly, and the inspection check sheet is being pencil whipped. I have contacted the service department and requested to speak with a manager to share these concerns. I was told there was not a manager available. I left my name and telephone number, asking for a call back. I have not heard anything from the service department. More

Everyone was very courteous and couldn’t do enough to make us feel welcome. Very friendly and finished the work in a very timely manner make us feel welcome. Very friendly and finished the work in a very timely manner More

Last 2 times there something was performed wrong. Returned with questions that were never answered. Just because I am I female I am not stupid. Returned with questions that were never answered. Just because I am I female I am not stupid. More

I am very satisfied with My Jeep. My clock has now been fixed, nail out of my tire and oil is freshly changed. All is well with automotive world! Thanks! fixed, nail out of my tire and oil is freshly changed. All is well with automotive world! Thanks! More

My Grand Cherokee need a water pump. Your device desk looked up my vehicle by vin and told me that even though the power train warranty had expired , there was an extension of warranty on my pump. Also looked up my vehicle by vin and told me that even though the power train warranty had expired , there was an extension of warranty on my pump. Also checked with another dealership and got my part installed. I’ve had great service. More

The staff was very helpful . I was contacted when the parts came in and was scheduled quickly. The parts were out on and I was out the door in less than 45 minutes. parts came in and was scheduled quickly. The parts were out on and I was out the door in less than 45 minutes. More

We had a factory remote starter installed. Everything We had a factory remote starter installed. Everything about the experience was perfect. There is nothing we could change to improve our service. We had a factory remote starter installed. Everything about the experience was perfect. There is nothing we could change to improve our service. Thanks My! More

Very friendly and efficient! I’m glad we have the Wave program and are able to use it at the Mt. Pleasant location. Thank you. program and are able to use it at the Mt. Pleasant location. Thank you. More

Bought my car from them and have had issues with the check engine light coming on. Every time it did it the staff was quick to work with me to get it in and figure it out. check engine light coming on. Every time it did it the staff was quick to work with me to get it in and figure it out. More

Friendly, efficient and kind staff!Waited while car was Friendly, efficient and kind staff! Waited while car was worked on. I barely had time to eat a donut! I was out the door in 30 minutes. Friendly, efficient and kind staff! Waited while car was worked on. I barely had time to eat a donut! I was out the door in 30 minutes. More