My Chrysler Dodge Jeep Ram Fiat - Service Center
Mt Pleasant, MI
456 Reviews of My Chrysler Dodge Jeep Ram Fiat - Service Center
The People are open Honest and friendly I have had no issues with Sales Financing or the Service Dept . I would recommend them to anyone looking to purchase or Lease a New car or Truck ! issues with Sales Financing or the Service Dept . I would recommend them to anyone looking to purchase or Lease a New car or Truck ! More
Pleasant greeting on arrival. My car was taken in a few minutes before my appointment time and I was out extremely fast with my oil change and tire rotation. Exceptional service! minutes before my appointment time and I was out extremely fast with my oil change and tire rotation. Exceptional service! More
The oil change went well. However the recall work was sub par. Upon leaving my Ram 1500 immediately threw a check engine light. I went directly back to the dealership. They ran diagnostics on it and determin par. Upon leaving my Ram 1500 immediately threw a check engine light. I went directly back to the dealership. They ran diagnostics on it and determined the recall had ruined my NOX switch. I was told they would have to order one. I’ve called 3 times asking for status only to be met with people having no idea what I’m talking about. I’m sorry but I expect better. More
The service dept is exceptional and tj the technician is top notch They are all very professional and kind .I wouldn't take my truck any where else. is top notch They are all very professional and kind .I wouldn't take my truck any where else. More
Really great people and quality service, just had to come back multiple times for same issue, got charged alot more than anticipated for bulb replacement and harness issue. I hoped it would have been fixed t back multiple times for same issue, got charged alot more than anticipated for bulb replacement and harness issue. I hoped it would have been fixed the first time. Other than the price, I finally after the 3rd attempt, got my headlamp working correctly. More
They are friendly and customer oriented but it's hard to believe they charged me $85 just to remove 4 wheel lock bolts and it takes no longer than 2 minutes as they have special tools since I didn't had a k believe they charged me $85 just to remove 4 wheel lock bolts and it takes no longer than 2 minutes as they have special tools since I didn't had a key as i bought it from another dealership. Also they did not mentioned me about charges before doing the job. Looking for a better service in future as they are only Ram dealer. More
We were happy with your service with one exception. The battery you replaced still had another year warranty. The new battery cost 170 dollars plus. We have never paid so much for a battery! battery you replaced still had another year warranty. The new battery cost 170 dollars plus. We have never paid so much for a battery! More
Customer service has been great. However, I have had some concerns regarding the inspections. For example the inspection sheet has indicated my tire pressure was checked, and the tires were filled to the cor concerns regarding the inspections. For example the inspection sheet has indicated my tire pressure was checked, and the tires were filled to the correct air pressure. This did not happen. As soon as I started to drive my vehicle after it was serviced, the low tire pressure light was on. Also I was told on one of my visits my air filter needed replaced. I did not replace the air filter. The following appointment for routine maintenance, the inspection check sheet indicated my air filter was in good condition, and not in need of replacement. I have several concerns regarding the inspection process. I feel my vehicle is not being inspected thoroughly, and the inspection check sheet is being pencil whipped. I have contacted the service department and requested to speak with a manager to share these concerns. I was told there was not a manager available. I left my name and telephone number, asking for a call back. I have not heard anything from the service department. More
Everyone was very courteous and couldn’t do enough to make us feel welcome. Very friendly and finished the work in a very timely manner make us feel welcome. Very friendly and finished the work in a very timely manner More
I am very satisfied with My Jeep. My clock has now been fixed, nail out of my tire and oil is freshly changed. All is well with automotive world! Thanks! fixed, nail out of my tire and oil is freshly changed. All is well with automotive world! Thanks! More