My Chrysler Dodge Jeep Ram Fiat - Service Center
Mt Pleasant, MI
459 Reviews of My Chrysler Dodge Jeep Ram Fiat - Service Center
No phone number provided on receipt or correct mileage for next oil change but written as current. Though it was sloppy on sticker. Oil on my steering wheel cover. I am suspicious that I didn't receive 1 for next oil change but written as current. Though it was sloppy on sticker. Oil on my steering wheel cover. I am suspicious that I didn't receive 100 % full synthetic oil being less power in car or maybe I should check if enough was refilled. I'm really wondering if tires where rotated being I didn't hear noise but that could be good sound barrier. A plus was the massage chair but need exhaust fan for restrooms being odor smell evident from employee using the same bathrooms customers do. New girl tapping on cel upon my destination of her not putting down as I entered door. The young guy racing around seemed a bit odd like near judging in body language as though afraid he was being looked upon. Worse thing is not knowing if you put a plastic on seat or paper on floor to keep clean the vehicle. I believe it smelled of armpit and cat xxxx when I got it back. Visually seeing oil on my grey steering cover is a nice way to set the pace on my attitude towards the place. More
Great service! Friendly. Diagnosed my cars issue and didn't even charge me. Very rare these days. Gave me an appointment and kept it. Thanks. didn't even charge me. Very rare these days. Gave me an appointment and kept it. Thanks. More
My Chrysler Dodge Jeep Ram has some wonderful staff that provide a welcoming and warm atmosphere. The staff make sure all your questions are answered and your needs are addressed! provide a welcoming and warm atmosphere. The staff make sure all your questions are answered and your needs are addressed! More
Service desk was great! But they forgot to reset the oil change reminder in the car. Thank you very much! Waiting area was extremely comfortable also! change reminder in the car. Thank you very much! Waiting area was extremely comfortable also! More
These guys are top-notch..!! Very much a hometown dealership taking care of the local community. ( With a 😁 even ) going above and beyond is not normal these days, let alone from a dealership dealership taking care of the local community. ( With a 😁 even ) going above and beyond is not normal these days, let alone from a dealership. An Excellent Job!! Goes out to Dave Sedgley in the Service dept., Brennen Hooper in the Parts dept. and to the un-known (but very much appreciated) A1+ transmission mechanic in the Shop. These guys treat their customers like a customer wants to be treated. I mean who has a waiting room with unlimited fountain drinks, massage chairs, even cookies and donuts and the normal stuff like coffee. Com'mon who does that anymore...,. Only people who truly care and are working hard to get you satisfaction. More
I took my vehicle in for a recall repair. I was greeted kindly and shown right to the place that I needed to go. There was a waiting area with comfortable chairs for my children and myself to watch tv or j kindly and shown right to the place that I needed to go. There was a waiting area with comfortable chairs for my children and myself to watch tv or just relax while we waited. The estimated repair time was within reasonable accuracy. During my wait, I saw several other customers of diverse ages and backgrounds treated with respect and kindness. A very pleasant experience all around. More
Service staff were fine, not their fault the recall fix was a complete disaster and made me so angry i was shaking.. sales staff not bothering to visit with us was a lost opportunity I'm looking to trade was a complete disaster and made me so angry i was shaking.. sales staff not bothering to visit with us was a lost opportunity I'm looking to trade the van. More
Friendly service, quick and accurate quality work, no appointment. And they got me right in and took care of me. Right away. I ap preciate it appointment. And they got me right in and took care of me. Right away. I ap preciate it More
Brought my truck in for service and ended up having a few unrelated parts damaged in the process.. The team addressed the issue quickly and with professionalism. unrelated parts damaged in the process.. The team addressed the issue quickly and with professionalism. More
It took them 2 weeks to inspect my car and then when I went to pick it up after it was “fixed” it was still making the same noises so I took it back in and it took them another two weeks to look at it and went to pick it up after it was “fixed” it was still making the same noises so I took it back in and it took them another two weeks to look at it and then I called to check on it and the guy told me he forgot about me... after dropping 2 grand my car is still making the noise I needed fixed. The only reason I gave this two stars is because the guy was very nice and courteous More