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My Chrysler Dodge Jeep Ram Fiat - Service Center

Mt Pleasant, MI

4.6
459 Reviews

459 Reviews of My Chrysler Dodge Jeep Ram Fiat - Service Center

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May 27, 2021

Great customer service, very knowledgeable service department, salesman was quick and very respectful towards me and price was decent on getting my vehicles repaired and the time to get them done was More

by Dannybrent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 09, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the five-star review and for trusting My Chrysler Dodge Jeep Ram Fiat with your business!

May 25, 2021

Cost of service is to high, paid approximately $40 more for a service than anywhere else, beings it's a Chrysler dealer you would think it would be comparable, how could you expect someone to recommend you More

by Davidmurphy724david murphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
May 25, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry to hear you were not 100% satisfied with your most recent visit to our dealership. Someone from our management team will be reaching out to you.

May 24, 2021

Fabulous service! They went above and beyond to help and provided an excellent service. They kept me informed every step of the way. I am from out of the area on a project based job that was due to end and More

by Leinhart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny...??????????
May 24, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the five-star review and for trusting our team at My Chrysler Dodge Jeep Ram Fiat with your business!

May 24, 2021

Came in with a car that stranded me the day before with a dead battery. When I returned I was happy they checked the car versus just installing a new battery, which they determined was good. They decided t More

by Jaalehman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Chenette
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry to hear you were not 100% satisfied with your most recent visit to our dealership. Someone from our management team will be reaching out to you.

May 22, 2021

Great customer service! Definitely will recommend to others who are looking for new/used vehicles. Sales listened to all of my needs and were very friendly. More

by recker206
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyatt Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Avram
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the kind review and for trusting our team at My Chrysler Dodge Jeep Ram Fiat with your business!

May 20, 2021

I was pleasantly surprised. Had been told at previous service that rear brake pads needed replacing. I went in to check on the progress and was told that was not true and the brake pads did not yet need More

by Mcredhead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Advisor- Danny
May 20, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the five-star review and for trusting My Chrysler Dodge Jeep Ram Fiat with your business!

May 20, 2021

I had a great experience here, wonderful staff and very friendly environment! Would highly recommend to anyone and I will definitely be a repeat customer! More

by CSKALA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Chenette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Seybert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Dobbrastine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wyatt Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the five-star review and for trusting My Chrysler Dodge Jeep Ram Fiat with your business!

May 18, 2021

Great service! Everything was explained in a way that was easy to understand. A loaner car was provided while mine was in the shop. Everyone treated me with respect and honesty. More

by kartracing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brennen Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the kind review. We look forward to earning a perfect rating during your next visit. Thank you for trusting My Chrysler Dodge Jeep Ram Fiat with your business!

May 16, 2021

Can’t say enough good about this dealership. Everyone from beginning to end was phenomenal!! Can’t recommend enough!! I live 3 hours away and was so worried to have my car in a placenI didn’t know. Come More

by SCICRT
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennen Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the five-star review. Thank you for trusting My Chrysler Dodge Jeep Ram Fiat with your business!

May 12, 2021

Jason went out of his way to help bu fitting me into the schedule and looking up parts. The customer service at this dealer is very much improved since several years ago. I’ll be returning. Thanks! More

by Jenrundels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
May 17, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the five-star review. We love hearing you were given excellent customer service during your most recent visit to our dealership. Thank you for trusting My Chrysler Dodge Jeep Ram Fiat with your business!

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