My Chrysler Dodge Jeep Ram Fiat - Service Center

They were very polite and pleasant, had a comfortable waiting area with entertainment. They had things to drink while you are waiting for your car. waiting area with entertainment. They had things to drink while you are waiting for your car. More

Rude employees. Five days for battery install. Unnecessary testing was not approved by me. Jason in service very rude. Will not deal with him again Unnecessary testing was not approved by me. Jason in service very rude. Will not deal with him again More

I was happy with all the work they have done and the speedy turnaround the only problem was that they forgot to call when the part come in and we had to call them to get it fixed speedy turnaround the only problem was that they forgot to call when the part come in and we had to call them to get it fixed More

I take my vehicle here because the customer service is always top notch! However, with my most recent visit for an oil change I was slightly discouraged. I forgot to mention my running light was out. But always top notch! However, with my most recent visit for an oil change I was slightly discouraged. I forgot to mention my running light was out. But during the 16 point inspection, the light wasn’t mentioned. Just unfortunate because I feel like corners are potentially being cut… More

I have a 2012 Jeep Compass. So around the 24th of June my vehicle broke down. I had a tow company pull my Jeep to My Chrysler Dodge Jeep Ram Fiat. Naturally they advised me they would diagnose my Jeep and le vehicle broke down. I had a tow company pull my Jeep to My Chrysler Dodge Jeep Ram Fiat. Naturally they advised me they would diagnose my Jeep and let me know what needed to be done. So a week goes by, no call from them, I call about my Jeep, they advised me that I needed a crankshaft sensor. I told them I had Midas Muffler to fix that problem 2 months ago. They proceeded to tell me well Midas doesn't use factory direct replacement parts and they will fix my Jeep properly. So another 2 weeks later (now 3 weeks), I called them again and my Jeep is still not fixed. They advised me that it wasn't the crankshaft sensor thar I needed to have the pump ( power control module) absolutely needed to be replaced. I stated they had already had my vehicle for almost a month. They in return told me they had to order the p.c.m. from the factory and stated as soon as they received the factory p.c.m. my vehicle would be fixed and ready to be picked up on the 20th. So the 20th comes and no call from them. So I take cash in hand, drive there to pick up my Jeep. They advised me that my Jeep was not fixed and the p.c.m. replacement was on back order and my vehicle would not be fixed until August 20th. I naturally become more upset and stated they had my Jeep for a month now and now I was having to wait another month AND BEGGED them to find a p.c.m. to put in my Jeep. So imagine this they get online on their computer, find a p.c.m. in Texas and advised me my replacement part will be in about a week. I had to severely complain for them to go the extra mile to find a replacement part. So a week goes by, I called them ( again they didn't call me) and asked if my Jeep was fixed. They said my Jeep was fixed and driving fine. So I drive there, pay them $1,165.00, go outside, push the unlock button on my key fob and it doesn't unlock ( it worked before). I use the key itself, the alarm goes off (theft mode). I start my Jeep, turn on the air conditioner and the vent blows on defrost instead of direct air ( it worked fine before) my wife went back inside and advised them of the problem. They acted unprofessional and stated "We never touched the air." YES THEY DID, THE P.C.M. CONTROLS ALL ELECTRONICS. So now I have to fix 2 more problems (more $$$) that they messed up and stated its not their fault. My advise to anyone, DON'T DO BUSINESS WITH THEM !!! RUN AWAY AS FAST AS YOU CAN !!! More

Danny Smith did an excellent job of addressing my car problems and my questions and concerns after my Jeep was towed to the dealership. Service was performed sooner than he had estimated. problems and my questions and concerns after my Jeep was towed to the dealership. Service was performed sooner than he had estimated. More

I dealt with employee Danny. He was very upfront about the parts and procedures to fix my truck. I had several calls and each call he was very professional and humorous (which was awesome) with every call the parts and procedures to fix my truck. I had several calls and each call he was very professional and humorous (which was awesome) with every call. More

They are very good at what they do. Friendly, great service, and communicated with me the whole time I was there. I would recommend this place to everyone! service, and communicated with me the whole time I was there. I would recommend this place to everyone! More

I brought my vehicle in for an oil leak, after a half hour I was on my way. Kind and knowledgeable service technician. Excellent group of employees hour I was on my way. Kind and knowledgeable service technician. Excellent group of employees More

Diagnosis by another company quoted I need this part. I got the part. BUT it didn't solve problem! $581 spent. Still no blower works got the part. BUT it didn't solve problem! $581 spent. Still no blower works More