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My Chrysler Dodge Jeep Ram Fiat - Service Center

Mt Pleasant, MI

4.6
459 Reviews
Call Service Center (989) 773-6343

459 Reviews of My Chrysler Dodge Jeep Ram Fiat - Service Center

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November 03, 2021

Very happy with how quick I got in. They got right to work and had me out quickly. Everything checked out. Very happy. More

by Mcredhead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
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Dec 03, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to rate our dealership! We are so glad you had a good experience with our service department. We have taken many steps to improve our customer experience. Please let us know if you need anything in the future.

November 02, 2021

Very efficient, this is the best place to get your jeep seviced. I have been to 2 other places and they are a joke. Dodge, jeep in mount pleasant is the place to go. More

by Garypoe9139
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2021 -

Garypoe9139 responded

Thank you for quick service.

October 31, 2021

Very nice workers and efficient. Made it very easy and delightful to make an appointment and a nice waiting area. More

by Ryan Nowak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to leave us such kind words Ryan! We are so glad you had an excellent experience at our dealership! Please let us know if you need anything else in the future.

October 28, 2021

Did a good job on my oil change got in and out very quickly. And let me know my paint is under warranty More

by aaryn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to leave us such a great review! We are so glad you had an excellent experience at our dealership!

October 27, 2021

They have definitely gotten better as far as service scheduling. It's not rocket science that we appreciate timelines and expectations, imagine having to wait 2 weeks at other places just to get servic More

by Badrobot26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to rate our dealership! We are so glad you had a good experience with our service department. Thank you for noticing the steps we've taken to improve our customer experience. Please let us know if you need anything in the future.

October 21, 2021

Friendly service, good communication on the work to be done, will consider them when we buy next ride More

by tszam61@gmail.com
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to leave us such a kind review! We are so glad you had an excellent experience at our dealership! Please let us know if you need anything in the future.

October 21, 2021

I took a chance and dropped my car off without an appt. They took care of it no problem. More

by deanaostroske
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
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Dec 03, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to leave us a review! We are so glad to hear you were able to drop your car off with no worries. We are overjoyed you had an excellent experience at our dealership!

October 21, 2021

It is a friendly knowledgeable crew. Service dept. has always been helpful and honest with me. More

by winterfest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to rate our dealership! We are so glad you had an excellent experience with our service department! Please let us know if you need anything in the future.

October 15, 2021

Behind the counter gentleman did a good jobThe details of my billing with an explanation of what kind of work was done on the car unfortunately the reason I brought the car in was the check the engine check More

by Joe C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unfortunately I don’t remember the young man’s name but he was very helpful
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Dec 03, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to rate our dealership Joe! We appreciate your kind words and we were very sorry we didn't have the equipment to work on your vehicle. Please let us know if there is anything else you need in the future.

October 12, 2021

Every time I go in for any service it is done in a timely manner. Great service department More

by MrsJewell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Oct 13, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing your experience with everyone!

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