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My Chrysler Dodge Jeep Ram Fiat - Service Center

Mt Pleasant, MI

4.6
459 Reviews

459 Reviews of My Chrysler Dodge Jeep Ram Fiat - Service Center

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January 13, 2022

Very courteous and helpful and explained everything to me. The lady who made the appointment over the phone wasn’t very friendly. More

by finne1j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the Five Star review! We appreciate you giving us the opportunity to earn your business!

January 06, 2022

Was very pleased with service wait time was a little lengthy but service staff is very pleasant makes up for the wait overall Thank you More

by casnider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the five star review! We appreciate you taking the time to share your experience.

January 05, 2022

Part dept was great. Helpful n took care of us quick. Thank you. Clean also More

by boblyn_g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brennen Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the five star review! We appreciate you taking the time to share your experience.

January 04, 2022

The service department worked on my 2014 van. They were doing a front end alignment. They had a little trouble doing the alignment, They kept me updated while they were working on it and informed me of wha More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the five star review! We appreciate you taking the time to share your experience.

December 30, 2021

Danny and crew got us in faster than promised and did very good quality work. More

by Dave.glenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Dave.glenn responded

Great job service dept and Danny in particular!

December 17, 2021

I took my new Rebel in for my first oil change and tire rotation. The entire staff was very helpful. They got me in and out in no time and did a quality job! More

by bhoags01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Ann, 5 stars
Jan 07, 2022 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the five star review! We appreciate you taking the time to share your experience!

December 08, 2021

Great prices, super service to me as a customer. A+ Service from Mark Dobbrastine in sales. Thank you!! More

by L_PETERMAN_2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Dobbrastine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the five star review! We appreciate you taking the time to share your experience with Mark!

Jan 07, 2022 -

L_PETERMAN_2000 responded

Thanks again Mark Dobbrastine and My Chrysler for the great service!!

December 07, 2021

I've purchased vehicles from and had service done by this dealership for years. Never disappointed. More

by akahito736
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick Cook
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the five star review! We appreciate you taking the time to share your experience!

December 06, 2021

Helpful, easy to work with employees. I have yet, to have a bad experience while having my vechiles serviced. More

by CWSTOIKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the five star review! We appreciate you taking the time to share your experience!

December 04, 2021

Got my Jeep back with loose nuts and blots 2 wire harness not snapped into place underneath was covered in oil they told me I have a bad front pinion bearing that’s bad but wouldn’t tell me if it would be co More

by RUSTYE8850
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not listed
Mar 09, 2022 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry to hear you were not 100% satisfied with your most recent visit to our dealership. Please contact the General Manager, Pat Swanton via email at pswanton@mycdjr.com so we may remedy this situation. We look forward to hearing from you.

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