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My Chrysler Dodge Jeep Ram Fiat - Service Center

Mt Pleasant, MI

4.6
459 Reviews

459 Reviews of My Chrysler Dodge Jeep Ram Fiat - Service Center

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March 28, 2022

Got me in quickly as my normal dealer (Feeny) couldn’t get me in for 3 weeks, and the car was in limp mode. More

by KARLHOGUE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2022

Very pleasant exspearamnce! That says it all!looking forward to my next appointment! Thank you! More

by THEWILLEONE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
March 22, 2022

It worked out good. Recall work need to come back a another part!! Bye bye More

by ltorr4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2022

I had to call numerous times to reach anyone to schedule the service. Then, I had to call even more times to try to reach someone to see if my vehicle was done. It was extremely frustrating, and I won't be More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cory, Vicki
March 08, 2022

Do what they need to make the customers happy. Very good at explaining vehicle options More

by HOFFMAN_LORRIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennen Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Avram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Swanton
February 28, 2022

Scheduling was fast and easy, prompt and courteous service upon arrival! The attendant and technician did an excellent job! More

by Atheisen16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to share your experience with us! We appreciate you giving us the opportunity to earn your business!

February 24, 2022

Only dealer to service jeep without taking the customer for their life savings And actually do the work. More

by Ron
Recommend Dealer
Yes
Employees Worked With
Danny Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to share your experience with us, Ron! We appreciate you giving us the opportunity to earn your business!

February 14, 2022

You fixed the repair…however, the oil was not changed and I don’t think the tires were rotated either…as asked on the drop off slip. More

by Haines1jm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure who I worked with
February 05, 2022

Poor customer service phone calls not return total repair costs not communicated. Won’t answer phone when called More

by Millermichael6460loam
Recommend Dealer
No
Employees Worked With
Won’t do. Poor service starts with ownership setting expectations
Mar 09, 2022 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry to hear you were not 100% satisfied with your most recent visit to our dealership. Please contact the General Manager, Pat Swanton via email at pswanton@mycdjr.com so we may remedy this situation. We look forward to hearing from you.

January 29, 2022

The employees were very thorough in checking out my vehicle. The prices were reasonable. The staff I interacted with was very pleasant. They have a very comfortable waiting room and give you a way to c More

by Jhaton
Recommend Dealer
Yes
Employees Worked With
Unknown woman in service department
Jan 31, 2022 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the Five Star review! We appreciate you giving us the opportunity to earn your business!

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