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My Chrysler Dodge Jeep Ram Fiat
Mt Pleasant, MI
873 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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873 Reviews of My Chrysler Dodge Jeep Ram Fiat
January 08, 2019
Oil change I returned to dealership for regular schedule services. I appreciate that they work around my schedule at work. Understanding that this is my only I returned to dealership for regular schedule services. I appreciate that they work around my schedule at work. Understanding that this is my only vechile and need to keep it on the road. More
by rgjohansen60
Verified CustomerEmployees Worked With
Mandi Rutkowski
January 03, 2019
nuce visit The advisor for me right in and I didn’t have an appointment. Work was completed quickly, and they even found a coupon for me on an already competitiv The advisor for me right in and I didn’t have an appointment. Work was completed quickly, and they even found a coupon for me on an already competitively priced service. More
by DANRENA_KEENOY
Employees Worked With
Dick Cook, Pat Swanton, Mandi Rutkowski, Dave Sedgley
January 02, 2019
Got my Jeep Was able to get what I wanted. Brandon was great. Dave was great at keeping me in the loop. I’ll buy again in the future. Was able to get what I wanted. Brandon was great. Dave was great at keeping me in the loop. I’ll buy again in the future. More
by 2019 GC
Employees Worked With
Dave Sedgley
January 01, 2019
software upgrade 2014 dodge ram This was a recall upgrade, my 9:00 appointment was handled swiftly and the people involved were all professional and courteous. I would recommend them This was a recall upgrade, my 9:00 appointment was handled swiftly and the people involved were all professional and courteous. I would recommend them to all that live in the Mount Pleasant area. More
by edshirley2
Employees Worked With
Mandi Rutkowski, Jon Spedowski
December 31, 2018
Excellent service and sales We have bought our vehicles from this dealership for at least the past 25 years. The staff are friendly and very professional. We are now in the pro We have bought our vehicles from this dealership for at least the past 25 years. The staff are friendly and very professional. We are now in the process of purchasing our second Jeep from them. More
by RWHALLDENVERPINES
Employees Worked With
Dick Cook
December 31, 2018
Great Customer Service My experience with My Chrysler was very refreshing compared to other dealerships I visited. The team was very polite and expedient in dealing with My experience with My Chrysler was very refreshing compared to other dealerships I visited. The team was very polite and expedient in dealing with my purchase. I would recommend anyone looking for a good deal and great customer service to visit My Chrysler in Mt. Pleasant...Thanks so much Ben & Ken I love my new car. More
by bridgetteh
Employees Worked With
Ben Garver, Ken Ames
December 30, 2018
oil change everything was find till I went to get in my car and noticed a BLACK oily substance on my car matt.(about a size 10 shoe)..they did offer to clean it everything was find till I went to get in my car and noticed a BLACK oily substance on my car matt.(about a size 10 shoe)..they did offer to clean it ...but I did have somewhere to go...if they would have just put a paper matt down I wouldn't be writing this .. More
by thecoles0
Employees Worked With
Mandi Rutkowski
December 27, 2018
Customers need to be treated like more than a number Service center needs to remember the financial commitment customers make on their new cars. It's a huge deal when a jeep two days off lot has a issue Service center needs to remember the financial commitment customers make on their new cars. It's a huge deal when a jeep two days off lot has a issue. Service center folks are so complacent to people bringing in their cars they forget about the customers and our worries and stress. We don't want to hear I'll make you an appointment in a week. Especially for a new car two days off the new car lot with a check engine light already. We need reassuring that the exceptional experience on the sales end gets followed through on the service end. This wasn't routine service on a car that's been on road for a while, this was a brand new purchase with less than 200 miles on it. I would have expected immediate attention and constant communication on the problem. You need to have a training refresher course on getting back to taking care of customers. Buyers are loyal to the brand and we can buy something anywhere. I would rather write a review that says I had an issue with my brand new Jeep and the service department was all over it and busted butt making it right. Instead of me having to call for three days checking on it and pushing to get it looked at. It would have sat there for a week or more if I was not calling. More
by WCBEUTLER
Employees Worked With
Mandi Rutkowski
December 22, 2018
Check Engine Indication Fixed I was originally displeased because Service wouldn’t even scan code to see if it was safe to drive my PT Cruiser — in fairness though, they were quite I was originally displeased because Service wouldn’t even scan code to see if it was safe to drive my PT Cruiser — in fairness though, they were quite busy. I returned for my appointment a couple days later and it turned out to need a part. After that came in, another part — this time the PCM — needed replacement. $1400 MoPar Part, but used one would be about $300. No Brainer, since 2010 PT Cruiser not worth fitting a new part. Went with used part, came back when it arrived, and that fixed the problem. “Mandi”, the Service Advisor, was personable and pleasant. She worked to get me the best price on repairs she could and kept me informed of progress. The dealer had free donuts, popcorn, soft drinks, and coffee available usually in the waiting area, along with magazines and television. All in all, as good an experience as any car trouble can be. I would have given 5 stars if they could have read my code originally and told me whether it was OK to drive my car with the “Check Engine” light on steady. More
by jim.dening
Employees Worked With
Mandi Rutkowski
December 20, 2018
A very loyal Jeep customer. Took the time with you to help you find the vehicle of your needs and likes. The Jeep is a very dependable vehicle. Love everything about my new Che Took the time with you to help you find the vehicle of your needs and likes. The Jeep is a very dependable vehicle. Love everything about my new Cherokee! More
by meowskis05
Employees Worked With
Jim Kozecki, Ken Ames
