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My Chrysler Dodge Jeep Ram Fiat

Mt Pleasant, MI

4.6
873 Reviews

4650 E Pickard St

Mt Pleasant, MI

48858

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873 Reviews of My Chrysler Dodge Jeep Ram Fiat

March 19, 2020

A good experience. Doug was very helpful and well informed on the new 2020 Ram truck. He was all around friendly and was always willing to answer questions that were ask More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Osborne
Mar 26, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for sharing your experience with everyone!

March 12, 2020

My receipt said they checked my fluids and all lamps. My brake light was still out. I wonder if my fluids were checked. I didn't want to ask again because I already asked about my light. More

by TERESSACOWEN1
Recommend Dealer
No
Employees Worked With
Dave White
May 07, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

I am sorry to hear that you had a less than exceptional experience during your last visit! I spoke with our General Manager Dave Sedgley and he would like to speak with you regarding your service visit. Please reach out to Dave directly at 231.799.2886.

March 07, 2020

The gentalman was very friendly he answered all my questions and was very helpful wasnt happy with price it cost me but other wise im very happy More

by Sweetp
Recommend Dealer
Yes
Employees Worked With
Brennen Hooper
Mar 10, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the kind words! We are very glad we could help you out. Please let us know if you ever need anything else.

March 01, 2020

Super great group of people to work with! Very caring and not one person was pushy about anything! I highly recommend going here for your next vehicle purchase or lease!! More

by kbhm24
Recommend Dealer
Yes
Employees Worked With
Pat Swanton, Jim Kozecki, Mark Dobbrastine
Mar 04, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for trusting us with your business and for sharing your experience with everyone!

February 26, 2020

My wife had no heat in her car, Spoke to Pat, he had a loaner vehicle ready the next morning & fixed her car the same day! Great work! More

by Ben
Recommend Dealer
Yes
Employees Worked With
Pat Swanton, Jason Chenette, Brennen Hooper
Mar 04, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for trusting us with your business and for sharing your experience with everyone!

February 12, 2020

Great work! Had to order part, but got it the next day and done before the estimated time..and done correctly. Would highly recommend them More

by DANRENA_KEENOY
Recommend Dealer
Yes
Employees Worked With
Ron Kissane, Dave White
Feb 13, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing your experience with everyone and for giving us the opportunity to earn your business!

February 11, 2020

I went to buy a vehicle from MY DODGE in Mt Pleasant mi and was told a bank could not finance a$ 12,000,00 vehicle with that kind of mileage and I was calling banks for approval myself the salesmen never c More

by Missmadatyou
Recommend Dealer
No
Employees Worked With
Jerry Kinne
Feb 13, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry that you had a less than exceptional experience with us. We pride ourselves on our customer service and your visit should've been no exception. Please feel free to call our General Sales Manager, Pat Swanton, at (989) 953-4044 so we can fix this situation.

February 09, 2020

amazing purchase Dick Cook was amazing, The whole buying experience was amazing from the day I stopped in to order and the day it was delivered to me. Thank you My Chr More

by RYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Cook, Jim Kozecki
Feb 12, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

You are very welcome, and thank you for being such an amazing customer! We will make sure to tell Dick what a great job he's doing! Please let us know if you ever need anything.

February 08, 2020

Excellent service! The service dept was friendly and efficient. The waiting area had everything I needed during my stay. I will continue to go back. More

by Amalheim
Recommend Dealer
Yes
Employees Worked With
Ron Kissane, Dave White
Feb 12, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the kind words! We're so glad you had a great service experience! Please let us know if there is ever anything you need.

February 06, 2020

For the most part employees are friendly and helpful but the technicians are not concerned with taking care of the vehicle. I spent thousands of dollars on my vehicle and I take extra precautions to keep it More

by bjwichert
Recommend Dealer
No
Employees Worked With
Ron Kissane
Feb 13, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry for any inconvenience we caused you. This is unacceptable, and we will use this situation as a learning experience moving forward. We will make sure to use paper floor mats in every vehicle from now on. Thank you for bringing this to our attention; we hope to earn your business back in the future.

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