Back

My Chrysler Dodge Jeep Ram Fiat

Mt Pleasant, MI

4.6
873 Reviews

4650 E Pickard St

Mt Pleasant, MI

48858

Directions

By Type

873 Reviews of My Chrysler Dodge Jeep Ram Fiat

December 31, 2020

I found a vehicle i was interested in and called dealership for more info. They responded promptly and professionally. Came over the next day bought vehicle quick and easy. Vehicle needed windshield More

by SHUGARSMASONRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Seybert
Jan 08, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

We are so glad that we could help you find the vehicle you wanted! Thank you for the kind words and giving us the opportunity to earn your business!

December 30, 2020

The process while looking for our new vehicle was love and hard. But sick Clark helped us immensely be offering all the services that he is allowed and made the sale. We are still very happy with our new More

by BRADNJENNW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Cook, Pat Swanton, Jim Kozecki, Dave Sedgley, Mark Leutzinger, Jason Chenette, Gerald Seybert, Mark Dobbrastine, Chris Schreiber, Dave Sedgley II
Jan 08, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for giving us the opportunity to earn your business!

Oct 21, 2021 -

BRADNJENNW responded

This has been the abdomen best place to have our jeep serviced and bought

December 30, 2020

They were very friendly, honest, and true to there words. They never pressured me into the sale, they provided information and worked hard at giving me the best deal. I would highly recommend. Dick Cook was More

by DEBV4461
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Cook, Brennen Hooper, Chris Schreiber
Jan 08, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for giving us the opportunity to earn your business! Dick Cook is a crucial part of our team, and we are very lucky to have him!

December 27, 2020

The oil change went well. However the recall work was sub par. Upon leaving my Ram 1500 immediately threw a check engine light. I went directly back to the dealership. They ran diagnostics on it and determin More

by pachewey1
Recommend Dealer
No
Employees Worked With
I do not see the gentleman who worked, Jason Chenette
Jan 07, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

First of all, we would like to apologize for any inconvenience we may have caused. Our Service Manager, Jason Chennette, would like to speak to you about this situation. Please give him a call at (989) 773-6343. Again, we are very sorry and we hope to get this delicate situation taken care of in a timely manner.

December 23, 2020

Friendly and knowledgeable staff! Good selection of vehicles. Easily accessible location. Salesperson knew a lot about the vehicle that I was interested in and listened to my concerns. More

by Schapelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyatt Katz
Jan 08, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for giving us the opportunity to earn your business! Please let us know if you need anything!

December 23, 2020

Always get good explanation on any issues, my time is always treated with respect. Everyone is friendly and willing to help you when you walk in this location, will continue to do my business here More

by Tina Arntz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Cook
Jan 08, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for giving us the opportunity to earn your business! Please let us know if you need anything!

December 22, 2020

The service dept is exceptional and tj the technician is top notch They are all very professional and kind .I wouldn't take my truck any where else. More

by White truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tj, Jim Kozecki, Jason Chenette, Brennen Hooper, Chris Schreiber, Dave Sedgley II
Jan 08, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for giving us the opportunity to earn your business!

December 21, 2020

They are friendly and customer oriented but it's hard to believe they charged me $85 just to remove 4 wheel lock bolts and it takes no longer than 2 minutes as they have special tools since I didn't had a k More

by Vinny
Recommend Dealer
No
Employees Worked With
Dave Sedgley, Gerald Seybert
Jan 22, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

First of all, we would like to apologize for any inconvenience we may have caused. Our Service Manager, Jason Chennette, would like to speak to you about this situation. Please give him a call at (989) 773-6343. Again, we are very sorry and we hope to get to the bottom of this delicate situation in a timely manner.

December 20, 2020

Really great people and quality service, just had to come back multiple times for same issue, got charged alot more than anticipated for bulb replacement and harness issue. I hoped it would have been fixed t More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Sedgley
Feb 26, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to share your experience. We apologize for the inconvenience during your last visit. Work should be done correctly the first time around and this situation was unacceptable on our part. Please feel free to reach out to our Service Manager Jason Chennette at (989) 773-6343 to discuss this issue further.

December 20, 2020

Very friendly, knowledgeable and helpful. Quick with paperwork so you are not there all day long. Very, very easy to work with. Recommend to all my friends and family More

by traciejurgens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dobbrastine
Jan 08, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for giving us the opportunity to earn your business! Please let us know if you need anything!

...
40
...