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My Chrysler Dodge Jeep Ram Fiat

Mt Pleasant, MI

4.6
873 Reviews

4650 E Pickard St

Mt Pleasant, MI

48858

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873 Reviews of My Chrysler Dodge Jeep Ram Fiat

March 08, 2022

Do what they need to make the customers happy. Very good at explaining vehicle options More

by HOFFMAN_LORRIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Cook, Pat Swanton, Brennen Hooper, Chad Avram
February 28, 2022

Scheduling was fast and easy, prompt and courteous service upon arrival! The attendant and technician did an excellent job! More

by Atheisen16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Smith
Mar 02, 2022 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to share your experience with us! We appreciate you giving us the opportunity to earn your business!

February 24, 2022

Only dealer to service jeep without taking the customer for their life savings And actually do the work. More

by Ron
Recommend Dealer
Yes
Employees Worked With
Danny Smith
Mar 02, 2022 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to share your experience with us, Ron! We appreciate you giving us the opportunity to earn your business!

February 18, 2022

Only disappointment I have is not being told the truth about my trucks parts coming in. Said they were shipped from another dealer 2 hours away but it took a week to get them. Just be honest with people More

by dlatham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon
February 14, 2022

You fixed the repair…however, the oil was not changed and I don’t think the tires were rotated either…as asked on the drop off slip. More

by Haines1jm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure who I worked with
February 05, 2022

Poor customer service phone calls not return total repair costs not communicated. Won’t answer phone when called More

by Millermichael6460loam
Recommend Dealer
No
Employees Worked With
Won’t do. Poor service starts with ownership setting expectations
Mar 09, 2022 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry to hear you were not 100% satisfied with your most recent visit to our dealership. Please contact the General Manager, Pat Swanton via email at pswanton@mycdjr.com so we may remedy this situation. We look forward to hearing from you.

February 02, 2022

Our salesman Jerry was AWESOME! He answered all of our questions and concerns. Had our new 2022 Ram truck detailed and gassed up and ready to roll out in. Thank you so much Jerry and my Chevy dealership. More

by Deb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry, Gerald Seybert
Mar 02, 2022 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the Five Star review, Deb! We appreciate you giving us the opportunity to earn your business!

January 29, 2022

This dealership was ready to work with me on a fair trade in! They were Efficient and offered me more than any other dealership. I was Very happy with the delivery of my new truck and the Great service I rec More

by fishingpole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Avram
Jan 31, 2022 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the Five Star review! We appreciate you giving us the opportunity to earn your business!

January 29, 2022

The employees were very thorough in checking out my vehicle. The prices were reasonable. The staff I interacted with was very pleasant. They have a very comfortable waiting room and give you a way to c More

by Jhaton
Recommend Dealer
Yes
Employees Worked With
Unknown woman in service department
Jan 31, 2022 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the Five Star review! We appreciate you giving us the opportunity to earn your business!

January 13, 2022

Very courteous and helpful and explained everything to me. The lady who made the appointment over the phone wasn’t very friendly. More

by finne1j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chenette, Danny Smith
Jan 31, 2022 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the Five Star review! We appreciate you giving us the opportunity to earn your business!

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