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My Chrysler Dodge Jeep Ram Fiat

Mt Pleasant, MI

4.6
872 Reviews
MY Chrysler Dodge Jeep Ram is the premier dealership for all things Chrysler, Dodge, Jeep and RAM in the Mid West! We have a strong and committed sales and service staff with many years of experience satisfying our customers' needs. We carry a large selection of Chrysler, Dodge, Jeep and RAM for you to choose from and we are constantly offering a variety of lease and finance specials on our new and used vehicles.
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4650 E Pickard St

Mt Pleasant, MI

48858

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Showing 872 reviews

December 19, 2018

Love my car! My husband and I were very pleased with John, our salesperson. He was pleasant, not pushy, and helpful with us learning about our car. He suggested More

by ados100000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Kozecki, Jon Spedowski
Dec 26, 2018 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing your experience with everyone!

December 16, 2018

Great experience Had a great experience getting a new Jeep picked out. Very knowledgeable and helpful staff. Took two low pressure test drives and picked out our ne More

by WCBEUTLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Kozecki
Dec 18, 2018 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your business!

December 11, 2018

Oil Change First time at this location. The previous place I took it was more expensive and took twice as long. The waiting lobby was nice and everybody was real More

by curtisdancer_ac15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandi Rutkowski
Dec 12, 2018 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your service business!

December 07, 2018

Ben and Duane were great! Ben and Duane were very helpful. I wasn’t looking to purchase a new vehicle but we were able to make a reasonable deal. I would return to visit in a f More

by mark.ejohnson74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben, Duane Hosler
Dec 11, 2018 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to rate and review our dealership!

December 06, 2018

Bad experience Will never go back to this dealership. And will not send anyone there. Have purchased a lot of cars in my time. And this car was the worst. More

by bill.clagg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Duane Hosler
Dec 11, 2018 -

My Chrysler Dodge Jeep Ram Fiat responded

Bill I am sorry to hear you had less than an exceptional experience during your last visit. I spoke with our General Manager Dave Sedgley regarding your issue and he would like to speak with you personally. Please reach out to Dave at our convenience 989.956.5523.

December 06, 2018

Took time on a busy day to help Ken Ames was easy to work with.. also Jim in finance.. day was very busy but my deal was important to them.. would recommend to others More

by gailkorman9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandy is always helpfull, Jim Kozecki, Ken Ames
Dec 06, 2018 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to share your experience with everyone!

December 05, 2018

Engine Replacement I brought my 2008 Ram in for warranty service on 09/06/2018. My Ram engine overheated causing extensive damage to pistons and cylinder walls. The ro More

by Truckless
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason, Mandi Rutkowski
Dec 11, 2018 -

My Chrysler Dodge Jeep Ram Fiat responded

I spoke with our Service Manager regarding your issues. We are very sorry for the delayed repair. Unfortunately as we communicated during the service work the extended waiting time was due to the shipping of parts needed for the repair. We did offer a free service loaner for the duration of repair time on your vehicle which you declined.

December 04, 2018

RWS 61 Salesman who dealt with me was Ken Ames. He was very professional, friendly and knowledgeable. I would highly recommend dealing with Ken. Dealt with More

by JUGALO19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Kozecki, Ken Ames
Dec 06, 2018 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to share your experience with everyone! We greatly appreciate the opportunity to earn your business!

December 04, 2018

Great Experience Duane did everything he could to make me happy. Very friendly and easy to work with. I would visit My Chrysler for a car purchase again. More

by twh24
Recommend Dealer
Yes
Employees Worked With
Duane Hosler
Dec 06, 2018 -

My Chrysler Dodge Jeep Ram Fiat responded

We appreciate the opportunity to earn your business! Thank you for taking the time to share your experience with everyone!

December 01, 2018

Easy to do business! Ben Garver and Ken Ames were amazing to work with. I found my car online as soon as I walked into the dealership I was treated like family. The enti More

by EJB_25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Garver, Ken Ames
Dec 03, 2018 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to share your experience with everyone!

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