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My Chrysler Dodge Jeep Ram Fiat

Mt Pleasant, MI

4.6
872 Reviews
MY Chrysler Dodge Jeep Ram is the premier dealership for all things Chrysler, Dodge, Jeep and RAM in the Mid West! We have a strong and committed sales and service staff with many years of experience satisfying our customers' needs. We carry a large selection of Chrysler, Dodge, Jeep and RAM for you to choose from and we are constantly offering a variety of lease and finance specials on our new and used vehicles.
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4650 E Pickard St

Mt Pleasant, MI

48858

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Showing 872 reviews

September 17, 2019

Ok, but could have been better. Been getting my oil changed here for 3 years now. Ever since I purchased the car. This was by far the worst experience I have had there. Usually I wou More

by Pulsar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember name
Sep 26, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing your experience. We are very sorry that you experienced these delays and we hope that you will give us the opportunity to earn back your business in the future.

September 11, 2019

New car purchase. The salesman listened to my wants and concerns and met or exceeded every aspect of the purchase. He was very knowledgeable about the vehicle, financi More

by karlwherr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Kozecki, Jerry Kinne
Sep 13, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your business and for sharing your experience!

September 04, 2019

Didn’t notify part had no come in Drove 90 miles round trip to find out I had to do the same thing one day later. I was now offered a loaner to minimize my cost. More

by Kschwamy
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brennen Hooper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry to hear that you have experienced this inconvenience. We hope that you will give us another chance to earn back your business in the future.

August 22, 2019

Great place to buy a used car. My daughter and I were both looking for new used cars and this dealership met our expectations. We both ended up getting a car. The sales staff were More

by cnkrichmond
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Kozecki, Ben Garver
Aug 23, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for the kind words! We are so happy that you had a good experience with us. Please don't hesitate to come see us if you ever need anything!

August 08, 2019

Great Deals Looked at several used Trucks at other dealers as well, looking for the best deal, Doug Armstrong was great in getting me that. Nice truck at a good p More

by Neil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Kozecki, Doug Armstrong
Aug 08, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing your experience and for giving us the opportunity to earn your business.

July 28, 2019

Crappy service Bought a 2015 dart new and have had it in several times for the SAME REASON only to be told there's nothing wrong with it. Guessing its time for an at More

by Done46
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dick Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

I am sorry to hear you are not happy with the assistance we have been providing regarding your 2015 Dart. I have reached out to our General Manager, Dave Sedgley, and he would like to speak with you directly regarding your issues. Please reach out to Dave at your convenience at 231.799.2886.

July 28, 2019

A great dealer to work with. We got a good deal and a great lifetime drivtrain warranty. Dick went out of his way to make this a pleasant experience. Would highly reccomend MY CDJ More

by mghal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Kozecki, Ben Garver
Jul 29, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing your experience and for giving us the opportunity to earn your business.

July 26, 2019

Thorough and fast Polite and fast for three company initiated recall repairs. Was pleasantly surprised by the quick repairs.All of my data was updated by my phone call More

by Cosano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lady who made my appointment , Doug Armstrong
Jul 29, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing your experience and for giving us the opportunity to earn your business.

July 15, 2019

Car would it start Jeep would not start and they got us in quick. Other dealer was going to have us wait 2 weeks. They worked on it and really verified it worked. More

by Mcdvbasso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hacker
Jul 16, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing your experience and for giving us the opportunity to earn your business.

July 07, 2019

Happy with Service They got me in very quickly when another local dealer completely misdiagnosed my Durango. They diagnosed it and gave me a couple options and even told More

by J_BOAKES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brennen Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

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