My Chrysler Dodge Jeep Ram Fiat

Come in for a oil change and rotation , nobody had a mask on , person in waiting area no mask , won’t be back until safety protocols are being followed , thank you on , person in waiting area no mask , won’t be back until safety protocols are being followed , thank you More

I needed a hitch put on my truck. I went in on wednesday he ordered it had an appointment to have it installed the next day the staff was great the job they did was great I very happy with everything that w he ordered it had an appointment to have it installed the next day the staff was great the job they did was great I very happy with everything that was done thank you guys they did an awesome job. More

Amazing dealership with a great team of service and sales professionals.Always looks out for the customer and exceeds expectations.We are lucky to have them here in Mt Pleasant professionals.Always looks out for the customer and exceeds expectations.We are lucky to have them here in Mt Pleasant More

Bought my truck at the end of March, certified pre-owned from Dick! They would not budge on the price, told me they put $5000 in the truck, but would not say what they did. A week later I took it back for from Dick! They would not budge on the price, told me they put $5000 in the truck, but would not say what they did. A week later I took it back for stuff that a certified pre owned vehicle should have had done already, broken side mirror, burnt out high beam, switches on driver side didn't work etc..took them 2 weeks to fix it. Jump ahead a couple weeks, truck is still making a noise, howl, that was supposed to be addressed the first time. Replaced the drive shaft, pinion bearing and gear, plus all the other bearings associated with the drive train. This time, 21 days at the shop, so if you are doing the math that's almost five weeks, they have now had the truck longer than I have owned it. Dick the sales manager would not return calls, never apologised, and could not even make me an extra key, since it only came with one, for all the trouble. So will I or would I ever recommend this place, xxxx NO! I do want to say that the service department did apologize for everything, the only complaints I have with them is communication. More

B.Hopper was very prompt and explicit with how long the oil change and tire rotation would take. Friendly staff and mannerly. I will definitely continue with their auto services. oil change and tire rotation would take. Friendly staff and mannerly. I will definitely continue with their auto services. More

Purchased a vehicle during COVID-19...Dick & Jim from the Mt Pleasant, MI location made the entire process smooth as can be! Excellent price, sweet trade-in value & the best customer service!!! Mt Pleasant, MI location made the entire process smooth as can be! Excellent price, sweet trade-in value & the best customer service!!! More

Was very satisfied with the sales very helpful but make sure I had everything in place I'm very patient great service I would due service with him again. sure I had everything in place I'm very patient great service I would due service with him again. More

Once service realizes you are waiting they perform quickly. I was told to use key drop on which I wrote I was waiting in my vehicle since waiting room was not available. I had to call after four hou quickly. I was told to use key drop on which I wrote I was waiting in my vehicle since waiting room was not available. I had to call after four hours of waiting wondering what time my appointment was scheduled for that day or even if I had the right day. More

My husband started looking for a new car the day before the next day we met up with Doug HE WAS GREAT! His upbeat attitude was refreshing! the next day we met up with Doug HE WAS GREAT! His upbeat attitude was refreshing! More