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My Chrysler Dodge Jeep Ram Fiat

Mt Pleasant, MI

4.6
873 Reviews
MY Chrysler Dodge Jeep Ram is the premier dealership for all things Chrysler, Dodge, Jeep and RAM in the Mid West! We have a strong and committed sales and service staff with many years of experience satisfying our customers' needs. We carry a large selection of Chrysler, Dodge, Jeep and RAM for you to choose from and we are constantly offering a variety of lease and finance specials on our new and used vehicles.
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4650 E Pickard St

Mt Pleasant, MI

48858

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Showing 873 reviews

August 18, 2020

I haven’t bought a new vehicle in a long time . Doug was very helpful and knowledgeable with the process and I will now enjoy my new Ram. I would recommend Doug And the dealership to others! More

by dkgamble59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Kozecki, Doug Osborne
Aug 19, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing your experience with everyone and for giving us the opportunity to earn your business!

August 16, 2020

Mark was great with helping us pick our first new truck to lease. Very knowledgeable and helpful! He helped us get everything we were looking for! Would come here again! More

by jfaber103
Recommend Dealer
Yes
Employees Worked With
Mark Dobbrastine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Kozecki
Aug 19, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for trusting us with your business!

August 15, 2020

Dick Cook greeted me immediately after I walked through the door. Dick and Jim were both very courteous, helpful and most importantly to me, not pushy or in a hurry. Great service all around ! More

by kellyhartman50
Recommend Dealer
Yes
Employees Worked With
Dick Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Kozecki
Aug 19, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for giving us the opportunity to earn your business!

August 15, 2020

The issues with my Caliber have been a guessing game. The service center was great! They listened to my (probably bizarre) explanation as to what all was going on, then they did their diagnostics and thoroug More

by EMTgoneNUTZ
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Sawyer
Aug 19, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for sharing your experience with us! We appreciate you giving us the opportunity to inspect your vehicle and please feel free to reach out if you have any additional questions.

August 14, 2020

Service was great, very friendly. Was not real impressed with your call center when I made appointment. I had to change appointment date, had to leave a message. When my call was returned it was coming from More

by 2teri.hawley
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Holbrook, Tyler Sawyer
Aug 19, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry that you experienced this confusion from our call center. We will work with the department to help them learn from this experience and provide a better call experience in the future.

August 13, 2020

The general sales manager and my salesman Mark were the most professional, down to earth ppl I’ve experienced at a dealer. It was a pleasure More

by travismaxonscm
Recommend Dealer
Yes
Employees Worked With
Mark Dobbrastine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing your experience with everyone and for trusting us with your business!

August 09, 2020

Had a great experience with them, great group of guys working there, friendly and easy to deal with. Would go again for another vehicle in the future and would refer friends and family to them. More

by jklumpp7213
Recommend Dealer
Yes
Employees Worked With
Dick Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Chenette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for giving us the opportunity to earn your business!

August 09, 2020

They didn’t fix anything I asked them to fix, but I still paid for the $80 inspection. I am really dissatisfied and will go to a different dodge service center. More

by VH1988
Recommend Dealer
No
Employees Worked With
Jason Chenette
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry for the inconvenience and any dissatisfaction we may have caused. We would like you to please reach out to our Service Manager, Jason Chenette at (989) 773-6343 to discuss this issue. Thank you.

August 07, 2020

Excellent service and quality. Got everything that I needed done very quickly and the estimate was right on the money! Thank you for getting me back on the road! More

by SHACKSNOSMOPARS
Recommend Dealer
Yes
Employees Worked With
Nicole Holbrook
Aug 07, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for sharing your experience with everyone!

August 05, 2020

The place is absolutely Top Notch! Everyone is so professional. Patrick and Mark are the real deal. I will deal with both again! Again many thanks! More

by randy z
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennen Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Dobbrastine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Swanton, Jim Kozecki, Phil Bott, Tyler Sawyer
Aug 06, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for giving us the opportunity to earn your business!

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