My Chrysler Dodge Jeep Ram Fiat
Mt Pleasant, MI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Had several previous very positive visits to this service department, though most recent not quite as good. Received unsolicited email offering my vin promaster an oil change for 21.95. Though it was a bit department, though most recent not quite as good. Received unsolicited email offering my vin promaster an oil change for 21.95. Though it was a bit early, the price convinced me to call for an appointment. I specified the discounted price when making the appointment. The day of service I waited in a pleasant area with coffee, etc. After only 30 or 40 minutes I was called to the service desk, where the cost was over twice that stated in the email. When I objected, the service person said I had to bring a copy of the email to qualify. However, nowhere in the email did it note this requirement. The service writer relented and gave the advertised price, but did not do it with good humor. Clearly a silly mistake by the dealership, to invest in customer acquisition with a bargain price and then leave that customer with a bad feeling. More
They are super nice, there was not a long wait at all which was good. They’re quick and efficient! which was good. They’re quick and efficient! More
The sales people were very friendly and easy to talk too. Vehicles very clean. Very happy with the service I got. Vehicles very clean. Very happy with the service I got. More
The dealership met all of our expectations and we are happy with the outcome of our trade in and purchase. Salesman was very helpful and worked well with us to accomplish our purchase. happy with the outcome of our trade in and purchase. Salesman was very helpful and worked well with us to accomplish our purchase. More
The customer service is excellent. I like being notified by phone and in person when my jeep is done. The waiting area with coffee and a pop machine is also a plus! I like being notified by phone and in person when my jeep is done. The waiting area with coffee and a pop machine is also a plus! More
They got the job done fast and in the same day. Worked hard on making sure warranty was used. Worked hard on making sure warranty was used. More
Clean and presentable. Friendly staff! Sales associate was working hard to make my deal happen (Jamie). Finance personnel was quick and personable. Was in and had the keys Friendly staff! Sales associate was working hard to make my deal happen (Jamie). Finance personnel was quick and personable. Was in and had the keys in my hand within 30 minutes! More
Every time I I’ve taken my car in for any type of problem or service, I‘ve been met by very friendly staff. The staff all seem to be extremely interested in helping me get the service I need on my vehicle. or service, I‘ve been met by very friendly staff. The staff all seem to be extremely interested in helping me get the service I need on my vehicle. More
I was very pleased with how my husband and I were treated. Wyatt Katz was the salesman from whom I purchased the 2020 Jeep Grand Cherokee from. I had my eye on another Jeep from a different dealershi treated. Wyatt Katz was the salesman from whom I purchased the 2020 Jeep Grand Cherokee from. I had my eye on another Jeep from a different dealership but Wyatt sold me on this one and I didn’t need to look elsewhere. Great. Customer service and after sales follow through. I will definitely return. More