My Certified Used Cars
Muskegon, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Great service top to bottom. Went to look at a 2010 GMC Arcadia was met by Brad who was very helpful the car was not there but Brad did a little investigating and found it was in Went to look at a 2010 GMC Arcadia was met by Brad who was very helpful the car was not there but Brad did a little investigating and found it was in back getting washed, I took the car for a test drive where Brad went over everything about the car. when we got back he helped with the process of me purchasing the vehicle took my info and introduced me to Alex who helped me get a really good deal on a loan and made the whole experience so easy and by the next day i was driving home in my new car. Thanks again to everyone for making it easy and making me feel relaxed through the whole experience. More
Amazing Experience We were shopping for a new to us vehicle and our experience with this dealer was awesome. John Brimmer our sales man is very knowledgeable and friend We were shopping for a new to us vehicle and our experience with this dealer was awesome. John Brimmer our sales man is very knowledgeable and friendly. He asked us what WE were looking for in a car. He listened to our specific requests in the type of car and our price range we felt we could afford. You won’t find any sales man as great as John anywhere else. Alex Wiedenhoeft the Business manager handled all the paperwork and was able to get us a Great deal and interest rate. He is a hard worker and very skilled at doing his job. Very friendly and a joy to work with. If you are in the market looking to up grade to a newer vehicle or buying your first car check out My Certified Used Cars and ask for John! More
Amazing sales team and a wonder service team!! Will be back! The sales team was amazing! Purchasing my Ford Escape was quick and easy. I have it serviced here as well and the service team is equally amazing! The The sales team was amazing! Purchasing my Ford Escape was quick and easy. I have it serviced here as well and the service team is equally amazing! They are fast, fair and very knowledgeable with all types of vehicles. I highly recommend them to everyone I know! More
Friendly I had A great experience working with their staff. They kept me updated me on all proceeds and any changes in my paper review. Price was fair as well. I had A great experience working with their staff. They kept me updated me on all proceeds and any changes in my paper review. Price was fair as well. More
Professional, courteous service The staff at My Certified Pre-Owned are professional and courteous. No high-pressure sales techniques, and they were willing to work with me to find t The staff at My Certified Pre-Owned are professional and courteous. No high-pressure sales techniques, and they were willing to work with me to find the deal that fit my needs. I recommend this dealership. More
Nice and friendly employees I was so impressed by all the employees there. Everything was clearly explained in a very professional manner. This is the best car buying experience I was so impressed by all the employees there. Everything was clearly explained in a very professional manner. This is the best car buying experience I've had. More
Greatly Appreciated Informed Purchase I was assisted in a professional and personal manner. I continued to be kept up to date on every step of the process that I was currently in. The guys I was assisted in a professional and personal manner. I continued to be kept up to date on every step of the process that I was currently in. The guys & car even waited for me when I needed some time. I will be making all my purchases from My Auto and its dealerships from here on out. More
Very friendly staff and reasonable prices The moment I walked in I was greeted with warm friendly faces , they expressed concern when I told them my car problems and did everything they could The moment I walked in I was greeted with warm friendly faces , they expressed concern when I told them my car problems and did everything they could to make me feel comfortable with them and purchasing a vehicle and making sure that the vehicle was up to my standards and getting me the best deal. More
More than imagined Was out randomly looking at cars and they really worked to get me a car that others said I wouldn’t qualify for at better terms than expected. Was out randomly looking at cars and they really worked to get me a car that others said I wouldn’t qualify for at better terms than expected. More
A+ Experience I was able to purchase a great vehicle with GREAT customer service. John Brimmer was our salesperson, and our experience was easy and efficient. (An I was able to purchase a great vehicle with GREAT customer service. John Brimmer was our salesperson, and our experience was easy and efficient. (And my 4 year old daughter loved going in there to see him during the process!) They have a kids play area and kid snacks - added bonus when trying to buy a vehicle with a chatty child in tow. Would highly recommend! More