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My Certified Used Cars
Muskegon, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 537 reviews
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Awesome customer service! This dealership rocks!! From the day I stopped to look at this Suburban till the day I walked out with the keys and loan in hand, customer service was This dealership rocks!! From the day I stopped to look at this Suburban till the day I walked out with the keys and loan in hand, customer service was top priority. My first contact was with the manager Brandon Young who was wonderful, he showed me the Suburban and answered all the questions I had. Then I dealt with Brad Demarest who took care of me till the signing and did a great job! If your looking for great cars and great people to deal with this is the place to go! Thanks for everything Brandon and Brad, you have my future business for sure! More
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Awesome! Worked with me and I have a new to me nice car with payments I can afford. Great people with the customer in mind. Thanks guys! Worked with me and I have a new to me nice car with payments I can afford. Great people with the customer in mind. Thanks guys! More
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happy customers! I am so pleased with my purchase of a 2015 Ford Flex at myauto preowned. Brad was extremely helpful in getting us through the process. I would defin I am so pleased with my purchase of a 2015 Ford Flex at myauto preowned. Brad was extremely helpful in getting us through the process. I would definitely recommend this dealership. More
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Friendly service The service was friendly even with the very low end cars. They even fill the tank which no dealership I have gone to has done before. The service was friendly even with the very low end cars. They even fill the tank which no dealership I have gone to has done before. More
Excellent customer service -- Knocked it out of the park! Ron, the service manager, was honest and very helpful with communication. His knowledge of cars and ability as a service manager exceeded our expecta Ron, the service manager, was honest and very helpful with communication. His knowledge of cars and ability as a service manager exceeded our expectations. His technician Alex also demonstrated excellent customer service and care. We were in a pickle of a situation with the state of our car and Ron went above and beyond helping us. If I could give them 10 stars I would! I would highly recommend to anyone in need of car service. More
Great way to purchase a car! We called and talked to Brad concerning a Chrysler 300 we had seen to see if it was available. He was very helpful and professional as we worked out t We called and talked to Brad concerning a Chrysler 300 we had seen to see if it was available. He was very helpful and professional as we worked out the details for our purchase. When we arrived he had the Chrysler 300 washed and pulled up ready to drive. He was very friendly and helpful as he went over the car with us and answered any questions that we asked. We are extremely happy with our purchase and the service were given. We will recommend My Certified Used Cars and Brad to anyone looking for a new vehicle. More
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Very friendly and helpful.. I will recommend people with bad credit or good credit to go there.. I'm very satisfied!! Very fast approval and many car's to choose from.. I will recommend people with bad credit or good credit to go there.. I'm very satisfied!! Very fast approval and many car's to choose from.. More
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Very Personable and Professional Staff I was in the process of looking for a new vehicle and came across this Dealership which had a vehicle that I was interested in taking a look at, so I I was in the process of looking for a new vehicle and came across this Dealership which had a vehicle that I was interested in taking a look at, so I sent an email and Brittney contacted me the same day. I went in and met Bradley and Brandon! Bradley was very Personable, Polite, Professional, and just EASY to talk to! We took my Dodge Journey on a test drive and I fell in love with the Journey. Brandon processed my paperwork, got a lender and VOILA!! Can I say that I've never had the ease of making a vehicle purchase like I did with this Dealership! Thanks Guys!!! You are APPRECIATED! More
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Great first time experience As someone looking to purchase my first car I was looking for a place with great cars, great prices, and a welcoming staff that would be there to answ As someone looking to purchase my first car I was looking for a place with great cars, great prices, and a welcoming staff that would be there to answer any questions I had. That place was My Certified Used Cars that got me my first car with the amazing help of Brad who made sure that I knew every option I had and that I wasn’t being forced into anything and I had the final decision when it came to purchasing my first car. Brandon in management also made sure I knew everything I needed to know to make buying my first car budget friendly. This is a great place to go when looking for a car and I will definitely be back in the future. More
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First time buying from a dealer I was on edge the whole time because this was all new to me. I didn't know what to expect. Went to a previous dealer only to find out that I was going I was on edge the whole time because this was all new to me. I didn't know what to expect. Went to a previous dealer only to find out that I was going to be put on a lease, NOT COOL! Brad was awesome and calm. Walked me through the whole process and was very up front with me with the process which I appreciated and respected. Even took the time to help me with the insurance changes, how everything worked in the car and welcomed me to keep in touch with questions and concerns. Things we're done in a professional way even down to signing all of the paperwork. Thanks a bunch and God Bless. Thank you for your professionalism and honesty! More