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My Certified Used Cars

Muskegon, MI

4.8
535 Reviews
My Auto Import Preowned Center in Muskegon, MI treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 705-9130.
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3692 Airline Rd

Muskegon, MI

49444

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Showing 535 reviews

November 05, 2019

Good experience Everyone was great. Debi was very professional and great to deal with. Brad held my vehicle and went above and beyond with additional repairs to en More

by golfsuptjk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debi Caughey Coffman , Brandon Young, Brad Demarest, Gail Donato
Nov 05, 2019 -

My Certified Used Cars responded

Thank you for giving us the opportunity to earn your business and for sharing your experience with everyone!

October 26, 2019

Above and beyond our expectations Our experience at My Certified Used Cars was amazing, the staff went above and beyond to get us into the vehicle that we wanted! After purchasing mult More

by Jessica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Herrera, Gail Donato
Oct 30, 2019 -

My Certified Used Cars responded

Thank you for giving us the opportunity to earn your business and for sharing your experience with everyone!

October 24, 2019

Very helpful and very friendly Very friendly staff. I asked for additional photos and they did not hesitate to take more and send them to me. Told them the vehicle was a surprise fo More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Herrera
Oct 30, 2019 -

My Certified Used Cars responded

Thank you for giving us the opportunity to earn your business and for sharing your experience with everyone!

October 22, 2019

These guys are amazing They are friendly and help u get something that u want very happy with the service Paxton did a great job Brandon did a amazing job with making sure I More

by Hcroff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Young, Gail Donato, Paxton Harris
Oct 30, 2019 -

My Certified Used Cars responded

Thank you for giving us the opportunity to earn your business and for sharing your experience with everyone!

October 11, 2019

So happy with my experience Brandon and Paxton were amazing. So helpful. Love my new car. Made sure I was all taken care of checked in even after the car was purchased. More

by Stacy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Young, Paxton Harris
Oct 16, 2019 -

My Certified Used Cars responded

Thank you for giving us the opportunity to earn your business and for sharing your experience with everyone!

September 27, 2019

Great customer service Michelle and Brandon worked with me! It was a great experience, I knew what I wanted they helped me along the way!! I love my car!! I would recommend to friends and family. More

by Wendi G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Young, Michele Herrera
Oct 03, 2019 -

My Certified Used Cars responded

Thank you for giving us the opportunity to earn your business and for sharing your experience with everyone!

September 26, 2019

Amazing!! I’m so happy we decided to stop at My Certified Auto! Michele Arturo Herrera was amazing! She’s honest, funny and made it such a great experience. Do More

by Liz Russell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Herrera
Oct 03, 2019 -

My Certified Used Cars responded

Thank you for giving us the opportunity to earn your business and for sharing your experience with everyone!

September 19, 2019

Great Service They made sure I was comfortable and was aware of everything going on since this was my first time buying a car. I’m so thankful I bought from them th More

by Kaitlyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Young, Josh Smith
Sep 23, 2019 -

My Certified Used Cars responded

Thank you for taking the time to rate our dealership and for sharing your experience!

September 10, 2019

AMAZING service Great people and very friendly and ready to help find your dream car! They did a fantastic job at walking me through the whole process so there was no More

by Maria Hernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Young, Michele Herrera
Sep 13, 2019 -

My Certified Used Cars responded

Thank you for giving us the opportunity to earn your business and for sharing your experience!

September 07, 2019

i should have known better some of the most unprofessional people i have ever met thought certified used meant something but not for these folks. never again would i buy from t More

by craig4945666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Young, Josh Smith
Sep 24, 2019 -

My Certified Used Cars responded

Craig I am sorry to hear that you had a less than exceptional experience during your last visit! I have spoke with my Sales Manager Brand Young and he would like to speak with you regarding your interaction. Please reach out to Brandon at your earliest convenience directly at 231.799.2886.

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